IT Support Engineer

Goldfield Computing Ltd

Morley Civil Parish, United Kingdom

3 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Shift work

Languages

English

Experience level

Junior

Compensation

£ 28K

Job location

Morley Civil Parish, United Kingdom

Tech stack

Microsoft Windows

Microsoft Active Directory

Antivirus Softwares

Azure

Backup Devices

Dynamic Host Configuration Protocol

DNS

File Server

Hyper-V

Virtual Private Networks (VPN)

Windows Server

TCP/IP

Virtual Local Area Networks

Virtualization Technology

VMware

Job description

We are currently recruiting for an experienced IT Support Technician / Engineer, with strong all-round support skills who can hit the ground running.

We're a small, friendly team of 6 based just outside Leeds, providing straightforward, reliable IT support to local businesses. No corporate nonsense here-no endless call queues, no automated bots, and no waffle. We believe in open communication, honest answers, and building proper long-term relationships with our clients.

You'll join us to deliver hands-on technical support, both remotely and onsite, covering everything from day-to-day fixes to installations, monitoring, and maintenance. You'll report directly to the Technical Director and play a key role in making sure our clients' IT just works.

Requirements

Do you have a valid Driving Licence license?, Do you have experience in iOS?, * At least 1 year's experience in 1st/2nd line support (some 3rd line exposure is a bonus)

Strong, practical knowledge of Windows Server (2016-2025 editions)
Solid admin skills in Microsoft 365, Azure (Entra ID), and Active Directory
Expert-level understanding of Windows file servers and virtual environments (Hyper-V/VMware experience welcome)
Confident with DNS, DHCP, TCP/IP, VLANs, VPNs
Good PC/laptop hardware troubleshooting and repair skills
Experience with backup solutions, antivirus/endpoint protection, off-site backups
Familiarity with mobile devices (iOS/Android) and smartphone management
Knowledge of virtualization tools and off-site backup software
Full, clean UK driving licence (essential for client visits)

MCP (or higher Microsoft certifications) are a plus, but not required-we actively encourage and support training to gain qualifications if you want to progress., If you're a practical, no-nonsense IT pro who enjoys solving real problems for real people, gets on well with clients, and wants to be part of a tight-knit team rather than just another ticket-pusher, we'd love to hear from you.