HEAD OF DIGITAL IDENTITY DELIVERY

We're looking for a Head of Digital Identity Delivery to lead the end-to-end delivery of Digital Identity initiatives, ensuring robust, scalable and user-centric identity solutions. This is a pivotal leadership role where you'll shape the future of identity management across Merlin's digital ecosystem.

What You'll Do

• Drive the successful delivery of Digital Identity platform enhancements and transformation projects.
• Lead a team of Delivery Managers, overseeing the full delivery lifecycle from discovery and design to implementation and optimisation.
• Collaborate with Engineering, Cyber Security, Data and Operations teams to ensure secure and compliant identity solutions.
• Manage strategic vendor relationships and ensure high-quality, timely delivery.
• Implement governance frameworks, agile methodologies and best practices for identity delivery.

Do you have experience in Leadership?, * Experience: Extensive background in technology delivery leadership and specifically Digital Identity/IAM and enterprise security domains.

• Proven track record with identity platforms
• Strong knowledge of authentication protocols (OAuth, SAML, OpenID Connect), MFA, and regulatory compliance (GDPR).
• Skilled in agile delivery, vendor management and exec-level stakeholder engagement.
• Exceptional leadership, communication and problem-solving skills.

Merlin Entertainments is on an exciting mission to revolutionise guest experiences through cutting-edge digital and data capabilities. At the heart of this transformation is Digital Identity and Access Management (Digital Identity) a critical enabler for secure, seamless and personalised interactions across our global attractions., Why Merlin? Be part of a global leader in branded entertainment destinations. Work on transformative projects that impact millions of guests worldwide. Enjoy a culture of innovation, collaboration and continuous learning. Ready to lead the future of identity at Merlin?