ICT Support Officer

All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English Gwahoddir ymgeiswyr i wneud cais yn Gymraeg, ni fydd unrhyw gais a gyflwynir drwy gyfrwng y Gymraeg yn cael ei drin yn llai ffafriol na cheisiadau a wneir yn y Saesneg' Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form., This post is within the ICT Department that requires an enthusiastic and highly motivated individual who responds positively to new challenges. The ICT Support Officer will be responsible for delivering a high quality, professional service to a fast growing user base., Support, maintain and install IT hardware and software across the Trust in accordance with Trust IT policies and procedures. Troubleshoot connectivity issues on the Local Area Network. Respond to enquiries from staff and provide assistance, advice and remote troubleshooting of computer system problems as required as part of the ICT Service Desk service escalating issues when necessary. Ensure all Client devices have up to date Anti Virus software and Operating System patches via appropriate Control Management software., Due to the nature of the role. this post is spread across several geographic sites and a full driving license and access to a vehicle would be advantageous. The Trust actively seeks to recruit and appoint people currently under represented in the workforce. This includes women, people with disabilities, LGBT, and those from minority ethnic groups. All staff are encouraged and supported to learn Welsh. Please be sure to provide full contact details for all referees, including email addresses where possible. Failure to do so may result in significant delays in your application. To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

#RemarkablePeople Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups. Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding. In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.