Sage Intacct Support Consultant

Henley Morgan is recruiting an experienced Sage Intacct Support Consultant for a long-established UK Sage partner expanding its Sage Intacct support function due to continued customer growth.

This position suits a Sage Intacct professional who enjoys customer-facing support, problem solving and structured career development within a stable, profitable organisation.

About the Company

• Long-established UK Sage partner
• Top-tier Sage reseller with national client base
• Consistent year-on-year growth
• Significant investment in Sage Intacct projects and support
• Proven promotion paths from support into senior leadership
• Strong internal culture with excellent staff retention

The Role

You will join a dedicated Sage Intacct support desk, delivering high-quality technical assistance to customers while working closely with consultants and team leadership.

Responsibilities

• Logging, managing and resolving Sage Intacct support tickets
• Providing Sage Intacct support via phone and email
• Delivering professional, clear customer service
• Working collaboratively within a growing support team
• Applying accredited Sage Intacct knowledge to real-world client environments
• Supporting customer satisfaction and long-term relationships
• Participating in ongoing training and progression toward consultancy

Essential

• Sage Intacct accreditation
• Commercial experience supporting Sage Intacct
• Confidence handling phone-based customer support
• Strong communication and documentation skills

Henley Morgan is the leading specialist in ERP recruitment, supporting ERP professionals across the UK and internationally - www.henleymorgan.com