IT Support Specialist

We are seeking a Level 2 IT Engineer to support end-user computing operations, VDI infrastructure, and application deployment in an enterprise environment. The role involves hands-on troubleshooting, system administration, and coordination with stakeholders for ongoing IT support and project activities., * Provide Level 2 support for laptops, desktops, and end-user devices, including hardware and software troubleshooting.

• Manage end-user accounts and Group Policy Objects (GPO).
• Install and support customized applications on user devices.
• Support and administer Citrix VDI and VMware-based VDI infrastructure.
• Manage file servers and license servers.
• Deploy and package applications using SCCM.
• Work closely with internal teams and stakeholders to support project-related activities.

Do you have experience in Windows?, We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery., * Strong experience in IT L2 support.

• Hands-on knowledge of Windows OS, SCCM, Citrix, and VMware.
• Good troubleshooting and communication skills.

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.