IT Software Coordinator - Service Now

• In support of the Software Asset Manager (SAM), proactively coordinates software assets licenses during acquisition, management, optimization, and retirement lifecycle phases.
• Data entry of all entitlements within SAM module (ServiceNow) and maintain an accurate database to allow for proper reporting and dashboards.
• Promptly handle assigned requests and/or issues and tasks through internal systems (ServiceNow/Watson/COUPA).
• Always ensure excellent customer service and teamwork practices.
• Provide other ad-hoc administrative tasks when required.
• Support the Software Asset Manager (SAM) to ensure all T&O IT security, risk, and compliance procedures are complied with.

Do you have experience in ServiceNow?, * Knowledge of IT Software Asset Management. (min. 5 years of experience)

• Ability to use Software Asset Manager (SAM) tools and technology, including ServiceNow or equivalent enterprise software asset management tools to guarantee accurate data entry.
• Proactive, analytical, rigorous, and accurate.
• Excellent communication (written/verbal) skills, with the ability to effectively and proactively interact with publishers and end-users., * Administration/IT background or on-going studies in a related field of expertise
• Service Now certifications is a real plus