Implementation Consultant
Role details
Job location
Tech stack
Job description
As an Implementation Consultant, you will be co-responsible for the successful implementation of our HRIS software projects at customers regarding time registration and planning.
- You work online with a variety of clients, from SME's to big companies to ensure the best customer journey.
- You analyse and understand customer needs regarding HR software and translate them into the best possible solution within our software.
- After this thorough analysis, you implement our software by configuring and customizing it based on the client's specific requirements. This is the majority of your daily work.
- You help your clients get the most out of our software by providing system configuration, trainings, workshops, advice and support.
- Depending on the workload, you occasionally support our Customer Care team in resolving backlog tickets.
As we all know, teamwork makes the dream work. Together with your immediate colleagues, you make an active, constructive and creative contribution to the success of our HRIS implementation projects. After all, you don't achieve success alone, but together!
Requirements
- You are excited to become a part of our growing international company, to become an expert in our HR software and provide our customers with top-notch service.
- Of course, we will teach you everything you need to know about our software, in an extensive onboarding program. However, it is necessary that you have an affinity for software and strongly believe in HR technology. Knowledge or experience in the HR domain is a plus, but not a must.
- These words describe you: analytical mindset, logical thinking, ownership, proactive, initiative, flexibility, social character, self-structured, collaborative, smooth client communication (you are comfortable speaking to stakeholders at different levels).
- You have a master's degree or equivalent by experience.
- You have an excellent knowledge of Spanish and English. Catalán is an asset.
- You have a passion for customer experience and a strong ability to balance customer needs and business priorities.
Benefits & conditions
- A people focused culture of continuous learning and coaching. You can make a huge impact and grow with the company.
- A dynamic environment: flexible working hours and working from home - everything is negotiable.
- Learning opportunities: through an individual development plan and professional training
- Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within Protime.
- We encourage initiative, ownership and creativity in tackling challenges.
- You will never, ever come home and say you had "just another day at the office". Innovation never stands still. Every day offers a different challenge.
- Annual base salary between €25000 and €34000 (depending on seniority) with fringe benefits.
From many places, we work as one, moving from better to best together.
SD Worx Group lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.
Team Protime