ICT Infrastructure Manager

ICT Infrastructure Manager - Senior Public Sector Opportunity

I'm recruiting on behalf of a key public-sector client for an experienced ICT Infrastructure Manager (AG5) to lead and manage the organisation's full ICT environment. This is a fantastic opportunity for a senior infrastructure professional who wants to take ownership of modern, critical technology services across on-premise and cloud platforms.

Salary: £54,090 per annum Location: Belfast Directorate: Parliamentary Services - Information Systems (IS) Office Level: Senior Management (Managing Lead ICT Infrastructure Analysts)

The Role

This is a strategic and operational leadership role responsible for ensuring the effective running of the organisation's ICT estate - including physical and cloud infrastructure, desktop services and applications, and the IT Service Desk.

You'll lead specialist infrastructure teams, drive technical decision-making, ensure business continuity, strengthen cyber security, and influence organisational technology strategy. The successful candidate will bring strong experience across Microsoft technologies and will thrive in a complex and highly visible environment.

Key Responsibilities

• Oversee day-to-day delivery, maintenance and support of the full technical environment (both on-premise and cloud).
• Manage and lead Infrastructure Support Specialists and Analysts, advising and directing as needed.
• Lead on ICT technical evaluations, developments and provide expert advice across a wide range of technologies.
• Manage the provision of ICT-enabled solutions and customised system delivery.
• Take a leadership role in cyber security within the IS Office.
• Lead and support ICT procurement activities, including developing technical specifications and engaging with suppliers.
• Manage ICT projects using appropriate project methodologies.
• Develop and monitor ICT security standards, technical policies and procedures.
• Provide authoritative advice on ICT infrastructure matters to senior leadership teams.
• Deliver ICT presentations, demonstrations, training and user documentation for members and staff.
• Lead the business analysis process for new or enhanced infrastructure-related systems.
• Represent the organisation on corporate ICT groups and inter-parliamentary working groups.
• Ensure compliance with all policies, including Equal Opportunities, Dignity at Work, and mandatory training.

Essential Criteria

Applicants must meet one of the qualification/experience routes below.

Route 1 - Qualification Pathway

Applicants must:

a) Hold at least an HND in Computing or a relevant IS/IT discipline* AND b) Have at least 3 years' post-qualification experience, including minimum 1 year in both areas (i) and (ii).

Route 2 - Experience Pathway

Applicants must:

a) Have at least 5 years' relevant ICT experience, including minimum 1 year in both areas (i) and (ii).

(i) ICT Infrastructure Management

Experience must include:

• Planning, designing and managing a medium-sized ICT environment (500+ users).
• Strong knowledge and hands-on experience of:

• Microsoft on-premise infrastructure
• Active Directory (local AD)
• Microsoft 365
• Microsoft Azure
• DevOps
• Cloud technologies

(ii) Service Desk Oversight

Experience must include:

• Managing and overseeing a busy ICT Service Desk supporting 500+ users.
• Environments involving:

• Windows desktop operating systems
• Microsoft Intune
• Microsoft 365 Office applications
• Mixed application environments in a high-demand service delivery setting

Qualification Note

*Only courses with 50% or more computing content are considered relevant. Applicants must list all modules studied and demonstrate how they meet this requirement.

Why This Is a Great Opportunity

• Senior role with influence over ICT strategy and direction
• High-impact work supporting essential parliamentary functions
• Strong leadership remit managing specialist technical teams
• Modern hybrid environment across on-premise and cloud
• Significant autonomy and scope to drive improvement

Interested?

If you're an experienced infrastructure leader who enjoys strategic responsibility, technical depth and managing high-performing teams, I'd love to speak with you.

Apply now or connect with me directly for a confidential discussion #4764463 - Gemma

a) Hold at least an HND in Computing or a relevant IS/IT discipline* AND b) Have at least 3 years' post-qualification experience, including minimum 1 year in both areas (i) and (ii).

Route 2 - Experience Pathway

Applicants must:

a) Have at least 5 years' relevant ICT experience, including minimum 1 year in both areas (i) and (ii).

(i) ICT Infrastructure Management

Experience must include:

• Planning, designing and managing a medium-sized ICT environment (500+ users).
• Strong knowledge and hands-on experience of:

• Microsoft on-premise infrastructure
• Active Directory (local AD)
• Microsoft 365
• Microsoft Azure
• DevOps
• Cloud technologies, If you're an experienced infrastructure leader who enjoys strategic responsibility, technical depth and managing high-performing teams, I'd love to speak with you.