Manager, Operations Designer - Banking Operations & Domain Solutions, Engineering, AI & Data, Technology & Transformation

• Working as part of a team of industry specialists providing consulting services across major banking clients, so you will quickly build upon your existing industry knowledge to become an expert in your field
• Primarily focusing on the delivery of client work that will successfully fulfil and exceed client expectations and deliver engagement and programme objectives
• Owning clear deliverables and leading small work streams and starting to develop strong long-term client relationships with aim to be recognized as a trusted business advisor in the Retail & Commercial Banking sector
• Participate fully within Deloitte to assist the growth of the Banking Operations & Domain Solutions team, develop, and guide junior colleagues, and support the firm's commitment to creating a more diverse and inclusive culture

• Delivery experience within a consulting firm at a retail or commercial bank, building society or similar institution. Internal consulting experience, or change management experience in similar institutions is also acceptable
• Strong knowledge and understanding of the UK banking industry and market, including macro trends such as customer , regulatory, economic and business factors and disruptive technologies (such as Generative AI, Automation and Intelligent Process Optimisation) that are driving change and transforming the business models of key institutions
• Experience of delivering small projects or leading workstreams on transformations such as target operating model design and implementation, automation, migrations, re-platforming, business integration and separation, process re-engineering or cost reduction
• Excellent project and programme management capabilities including production of detailed project plans, key quality programme deliverables and delivering to strict time constraints
• Excellent ability in Microsoft Office, particularly in Powerpoint and Excel
• Exceptional communication and people skills, ability to liaise with stakeholders and team members of varying seniority
• Strong interpersonal skills and the ability to work on diverse teams with a diverse range of people
• Enthusiasm and passion for the delivery of market leading solutions that make a difference

Desirable:

• An understanding of the diverse requirements of clients and the need to work on projects in differing geographies and time zones
• Experience of working in Agile delivery environments
• Demonstrable potential to manage functional teams
• An understanding of risk, how to mitigate risk and protect the firm's reputation

Connect to your business - Technology and Transformation

Deloitte drives progress. Our firms around the world help our clients become market leaders wherever they compete. Deloitte invests in outstanding people with diverse talents and backgrounds, empowering them to achieve more than they can elsewhere. Our work combines consulting with action and integrity. We believe that when our clients and society are stronger, so are we.