IT Configuration Engineer

About the Role We are looking for a motivated IT Configuration Technician to join our growing configuration team in Rugby. You'll be working in a fast-paced environment preparing IT equipment for customers, ensuring all tasks are completed to a high standard and in line with agreed service levels., * Asset tagging customer IT equipment

• Hardware upgrades on desktops, laptops, and servers
• Applying customer images to machines
• Preparing and packaging equipment securely for delivery
• Removing and disposing of packaging safely
• Supporting intermediate-level engineers when required
• Updating and maintaining basic spreadsheets
• Logging data accurately using internal systems
• Carrying out general configuration tasks as directed by the leadership team

This role is ideal for someone with a strong interest in IT, great attention to detail, and the ability to work well under pressure as part of a team., * Experience in a similar IT or warehouse environment (desirable but not essential)

• Basic understanding of SLAs and the importance of meeting deadlines
• Confident using Microsoft Word, Excel, and Outlook
• Familiarity with installing Windows operating systems (desirable)
• GCSEs in English and Maths preferred
• Basic warehousing experience is an advantage

Personal Attributes

• Strong interest in IT and technology
• Excellent communication and interpersonal skills
• Physically fit, as the role involves manual handling
• Self-motivated with a strong work ethic
• Quick learner with the ability to follow instructions accurately
• Comfortable working under pressure and to tight deadlines
• Highly organised with excellent attention to detail
• Reliable, professional, and honest
• Flexible to work overtime when required
• Passionate about continuous improvement and efficiency

Why Join Us?

• Supportive team environment
• Opportunities to develop IT and technical skills
• Hands-on experience with a wide range of hardware
• A role where quality and professionalism are genuinely valued