IT Support
Role details
Job location
Tech stack
Job description
ROLE PURPOSE: 1st Line IT Support
As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate in the effective operation and daily support of the company network, systems and processes.
Role Responsibilities
- To provide technical support for all hardware, software and associated peripherals/devices across 10 sites in N. Ireland/Ireland.
- To install, configure and maintain operating systems to agreed standards.
- To perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
- Helpdesk Administration and Escalation, Backup, Antivirus, Office365 and IT Asset Management Administration
Requirements
Do you have a valid Driving Licence license?, Do you have experience in SharePoint?, * 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop App's (Word, Excel, Outlook etc.)
- Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint
- Experience of Windows Server including active directory, group policy and HyperV
- Good communication required with excellent written and verbal skills.
- Full Driver's license
Benefits & conditions
As part of the Cunningham team, you will be offered the following employee benefits in addition to your market leading salary:
§ 31 days Annual Leave
§ Life Assurance Policy
§ Pension Scheme
§ Employee Assistance Programme
§ Flexible Working Policy
§ Wellbeing Events
§ Company Occupational Health
§ Social Events
§ Team Development Days
§ Ongoing Training & Development
§ Bespoke career pathways
§ Support for Chartership Pathways
§ State-of-the-art office facilities
§ On-Site Car Parking
§ Professional Membership Support
§ Branded clothing
