Digital Programme Manager

Line reporting to the Director of Digital Services, the post holder is the directorate lead for designing planning and managing strategic programmes of work delivering projects of a few months and over several years., The post-holder is expected to make relevant organisational decisions, attend meetings and forums on local and regional programme delivery issues, and make decisions on behalf of the Director of Digital Services as appropriate for Digital programmes of work. Design and manage large-scale complex Digitally enabled programmes of work through to delivery with appropriate governance and controls from Trust Board and Trust Management Executive through Senior Responsible Owner and Business Managers to End Users., * The post holder leads professional development of Digital project managers, and Trust project managers for best practice programme planning, design, and management methods for delivering new digital capability.

• Providing learning and re-use through the Digital Programme Management Office from evidenced national and international experience and outcomes of professional business process redesign, technical programme and project delivery, and change management for benefits realisation.

• Ensuring Information, and information governance risks of delivering new digital capability within the organisation are understood, and appropriate governance and authority is established for programme and project boards to approve tranches of work and project gates for successful delivery. Ensuring programme and projects actions are taken to control an appropriate balance of risk with professional programme and project management and regular monitoring.

• Ensure risks are reported to the SIRO, Information Governance Group, Programme or Project Board, Digital Oversight Committee, and to the Trust Board/Executive team as appropriate.

• To support and provide timely information to the Director of Digital Services of all the Digital Project activities through professional governance and controls that will provide assurances on all Digital project delivery matters. Management and Administration

• Responsible and accountable for all Digital projects delivering new capability.

• Responsible for Programme Management Project Managers, and Digital Programme Management Office

• Ensure that the Trust has the appropriate framework and methods for successful programme delivery of new digital capability including clinical and administrative systems required to improve the delivery of excellent clinical care to patients, ease of use for staff, and planning management of populations.

• Oversee the delivery of new Digital capabilities and provide KPI's and programme performance data to the organisation to monitor and manage cost, quality, and timelines for delivery.

• Ensure out of hours programme and project management support for clinical and administrative staff learning how to use new systems capability enabling adoption of improved ways of working.

• Play a key role in Trust change programmes requiring Digital products, leading design of governance and controls for effective delivery of new information systems capability by complex Digital projects, managing delivery and ensuring monitoring of benefits, contributing to the improvement of patient care and staff wellbeing through Trust improvement programmes. Service Delivery

• Develop Digital programme and project services from the current baseline, adopting evolving best practice based on lessons learned and providing accessibility for re-use throughout the Trust.

• Deliver new Digital capability as budgeted and justified in new business cases. Service Development

• Responsible for the ongoing development of strategy that supports programmes and projects for successful delivery of new Digital capability to meet business requirements of the organisation, national and local NHS directives and the QIPP agenda. Professional Leadership

• Work with the Director of Digital Services and Digital directorate to plan, build, manage, and develop teams of project management professionals to provide the full range of services required for programmes and projects delivering new Digital capabilities within the Trust. Communication and Working Relationships

• Establish and maintain relationships with internal and external partners.

• Work with the Director of Digital Services and Trust services to understand changing priorities that will require resources. Ensure user feedback is addressed and provide an escalation path that can respond to user issues. General Performance Standards

• Maintain specialist knowledge and understanding of best practice programme and project management, definitions, methodologies, interpersonal skills, change management approaches and national guidelines in relation to successful delivery and adoption of new Digital capability enabling new and improved ways of working for clinical and administrative services improving quality and safety of care, wellbeing of staff, and preventative management for populations health and wellbeing.

• Maintain and improve the OUH Digital Programme Management Office to support delivery of programmes and projects, share lessons and re-use within the OUH, and spread successful blueprints, case studies, and practice for realising benefits from new Digital capability throughout the NHS.

• Maintain a specialist knowledge of the national and local health economy agendas and priorities in relation to NHS and Digital requirements.

• Ensure that all tasks and procedures are fully documented and accessible by others, and that cross cover procedures are maintained so that all tasks can be completed in the absence of the post holder, whether planned or unplanned

• Undertake annual appraisals on identified staff, and develop a training and development plan

• Fully participate in the appraisal process, taking personal responsibility for own appraisal timetable and documentation, setting personal objectives with the Director of Digital Services Strategic role

• The post-holder will take national strategies, policies and guidance and co-develop local strategies and plans for delivery of Digital capability through collaborative working, that will lead to service improvement across the Trust.

• The post-holder will take responsibility for implementing these policies and procedure within the Digital Directorate. The post-holder will lead the Planning work stream within their area. The role will focus on the design and management of the Digital programme, delivering digital solutions and systems to realise planned benefits for patients, staff, the Trust, and its populations.

• Developing policies and procedures for successful design and management of the Digital programme of work for new capabilities, including, Risk and Issue Management, using specialist software tools to design and maintain such processes.

• The post-holder will regularly liaise with external NHS organisations, suppliers, local government and other key stakeholders to ensure buy-in to local strategy development and programme delivery.

• Knowledge, Training and Experience
• Communication and Relationship skills
• Analytical and Judgemental Skills
• Responsibility for Financial and Physical Resources
• Responsibility for Human Resources

Desirable criteria

• Emotional Effort

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence., Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.