Salesforce Marketing Cloud Developer
Role details
Job location
Tech stack
Job description
PEXA is seeking an experienced Salesforce Marketing Cloud & Account Engagement (SFMC + MCAE) Manager to own and optimise our end-to-end marketing automation capability across the UK business. This is a hands-on role spanning Salesforce Marketing Cloud and Marketing Cloud Account Engagement (Pardot), responsible for designing, executing, and continuously improving data-driven customer journeys across the full lifecycle - from acquisition and onboarding to nurture, retention, and cross-sell. You'll work closely with Marketing, Sales, Product, IT and Salesforce Operations to deliver joined-up, insight-led customer experiences at scale. What you'll do Platform ownership & strategy Own the day-to-day operation and evolution of SFMC and MCAE Define and deliver the marketing automation and journey roadmap Act as the SME, embedding best practice and driving platform adoption Journey design & execution Design and optimise multi-step journeys using: Journey Builder (SFMC) Engagement Studio (MCAE) Build automations for segmentation, triggers, and data management Translate marketing strategies into personalised lifecycle communications Data, integration & CRM alignment Own integrations across SFMC, MCAE, Salesforce Sales & Service Cloud, and the PEXA website Maintain data quality, lifecycle alignment, and audience models Partner with Salesforce Operations on data models and enhancements Measurement & optimisation Define KPIs and success measures across journeys and campaigns Deliver reporting on engagement, conversion, and pipeline impact Lead testing and optimisation to continuously improve performance Governance & enablement Own consent, deliverability, data hygiene, QA, and documentation Create templates, playbooks, and reusable journey frameworks Train and support marketing users across both platforms, Salesforce Marketing Cloud Email Specialist / Consultant Salesforce Marketing Cloud Account Engagement Specialist / Consultant Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Here's a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.
Requirements
Do you have experience in Salesforce Marketing Cloud?, 5-8 years' experience in marketing automation, CRM, or lifecycle marketing Strong hands-on experience with: Salesforce Marketing Cloud (Journey Builder, Automation Studio, Email Studio) Marketing Cloud Account Engagement (Engagement Studio, automation rules, lead scoring) Proven experience delivering end-to-end customer journeys Strong understanding of Salesforce CRM integration and data models Analytical mindset with a focus on optimisation and performance Confident communicator across technical and non-technical stakeholders Desirable Experience in complex or regulated environments Service Cloud or post-sale journey experience Exposure to automation strategy or centre-of-excellence models
Benefits & conditions
We care about your holistic wellbeing Your work/life blend: We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work. Sounds like you? We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [Cifas]. GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as "PEXA Group").