Smart Integrations Analyst

Hays plc

Charing Cross, United Kingdom

2 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Compensation

£ 60K

Job location

Charing Cross, United Kingdom

Tech stack

Amazon Web Services (AWS)

Azure

Data Integrity

Data Streaming

Systems Integration

Wide Area Networks

Wi-Fi Technology

Job description

Job Title: Smart Integrations Analyst

Location: Marble Arch, London - Hybrid, 4 days on-site (including some client visits)

Salary: £55,000 - £60,000 plus up to 10% discretionary bonus, shares, 15% non-contributory pension

Role Type: Permanent

Sector: Property Technology/Smart Buildings

Visa Sponsorship: Not Available

Role Overview

This is an operationally focused Smart Integrations role within a large UK commercial property portfolio. The role owns smart building systems, integrations, and data flows across live assets, ensuring systems are stable, vendors deliver to SLA, and issues are resolved properly.

This role is suited to someone who enjoys working close to live systems, integrations, vendors, and operational delivery in real world environments.

Key Responsibilities

Own smart building integrations and data flows (IoT platforms, BMS, brokers, connected systems)
Monitor system performance, uptime, and data integrity
Act as a 1st/2nd line escalation point for smart systems issues
Manage third-party vendors and hold them accountable to SLAs
Coordinate fault resolution, fixes, upgrades, and improvements
Support deployment of new smart technologies into existing buildings
Work alongside enterprise architecture and property technology teams
Improve operational documentation, standards, and processes

Required Background

Experience in smart buildings, proptech, IoT, BMS, or in-building technology environments
Comfortable with operational roles (service desk, MSP, or live systems support)
Experience managing tickets, vendors, escalations, and SLAs
Working knowledge of smart systems and integrations
Exposure to networking (LAN/WAN/Wi-Fi) and cloud platforms (Azure or AWS)
Ability to explain technical issues clearly to non-technical stakeholders

Why Join?

Newly created role with clear ownership
Prestigious FTSE 100 business
Exposure to estate-scale smart building technology
Strong benefits and long-term stability
High visibility across technology, property, and operational teams

If you have the required skills outlined above and are interested in this excellent new role, call Lorenz Pasch @ Hays ASAP on 07863107173 #4766467 - Lorenz