IT Support Engineer

• Support business applications, including triage, investigation, upgrades, and patching.
• Manage Active Directory, shared network folder access, and user accounts.
• Assist with Azure cloud services (Intune, Autopilot, etc.).
• Set up and support laptops, desktops, and mobile devices (Dell or HP kit).
• Work on networking and security (switches, routers, firewalls, VPN).
• Engage in project work, such as a Windows 11 refresh, Teams softphone rollout, WiFi upgrade, and CCTV system centralization.
• Collaborate closely with colleagues in Glasgow and coordinate with vendors and international teams to ensure smooth operations.

Technologies:

• Active Directory
• Azure
• Cloud
• Hardware
• Support
• Microsoft 365
• Mobile
• Network
• Security
• VPN
• Windows
• Office 365, We are a well-established international organization growing our IT function in Glasgow, and we are looking for an IT Support Engineer to join our close-knit team and play a hands-on role across applications, infrastructure, and end-user support. This is a fantastic opportunity for someone with a couple of years of experience in IT support who is keen to grow their skills, get involved in project work, and progress into a specialist role over time.

• Around 2+ years of IT support experience.
• HND or degree in IT (or equivalent).
• Solid hardware knowledge (Dell or HP strongly preferred).
• Exposure to Azure or Microsoft 365 environments.
• Familiarity with Active Directory, networking (TCP, IP, DNS, DHCP), and Windows Server.
• Confident communicator with good problem-solving skills., Our team has a strong culture of trust and collaboration, so we seek someone who brings a positive attitude and a willingness to get involved. This is not just a stepping stone role; there are great opportunities to progress and specialize if you are ambitious and eager to grow.

We offer a competitive salary of up to £32,000, depending on experience, along with 35 days of holiday (including bank holidays and flexible days), a 5.5% employer pension contribution, an annual bonus scheme, private medical and dental coverage after one year, life cover (4x salary), and hybrid working. As we are based in Glasgow, you will need to be local and able to come into the office as required.

If you're looking for the next step in your IT career and want to join a supportive team where you can truly grow, we would love to hear from you!