IT Manager - Duxford

• Lead and manage IT operations, including support, infrastructure, security, and service delivery
• Line manage and develop the IT management team, ensuring effective resourcing and coverage
• Oversee cyber security, infrastructure performance, and operational risk management
• Ensure a high-performing service desk and effective onboarding/offboarding processes
• Manage vendors, budgets, and procurement in line with governance frameworks
• Produce IT performance, risk, and security reporting for senior leadership and trustees
• Represent IT at senior leadership forums and organisational meetings
• Support the transition of digital and technology initiatives into core operations

Technologies:

• Backbone
• Support
• ITIL
• Microsoft 365
• Security
• Office 365, We are a fantastic non-profit organisation looking for a senior operational IT leader to join our team. In this role, you will act as the operational backbone of our IT function, ensuring stability, security, and performance while allowing our senior leadership to focus on strategy and transformation. We offer a supportive work environment that values collaboration and innovation.

• Proven experience in an IT management or IT operations leadership role
• Strong technical background across IT operations, infrastructure, security and support
• Experience managing and developing teams in a complex organisation
• Strong understanding of Microsoft 365 and hybrid IT environments
• Experience balancing operational delivery with wider strategic initiatives
• Excellent stakeholder management and communication skills
• ITIL or similar industry certification
• Experience in a charity or non-profit environment (desirable)