IT Support Analyst

• As an IT Support Analyst, I will provide essential technical support for our IT infrastructure, cloud, applications, and users. This role involves ensuring the availability of Windows Server and Active Directory environments, setting up and maintaining new hardware and software, and monitoring our Microsoft SQL Server databases. I will adhere to security policies and standards to maintain system and equipment security while leading migrations of on-prem domains to Microsoft Azure. Additionally, I will create and maintain technical support processes, user manuals, and documentation, as well as support IT projects as required.

Technologies:

• Active Directory
• Azure
• Cloud
• Hardware
• Support
• Network
• SQL
• Security
• Windows

More:

We are seeking a customer-facing tech enthusiast with a talent for troubleshooting and maintaining IT systems to join our growing team. In this role, I will liaise with various clients to build relationships while providing exceptional tech support. I am committed to working as part of a highly skilled team to ensure exceptional levels of availability, performance, and security. If you are interested in joining us, please apply as soon as possible!

• You must be fully eligible to work in the UK and able to travel into the office for this role. We are looking for individuals with experience in a similar role, strong problem-solving skills, and expertise in fault-finding. Proficiency in Windows Server environments and experience leading migrations to Microsoft Azure is essential. You should also have a working knowledge of network infrastructure and be skilled in installing, configuring, and troubleshooting desktop environments. If you meet a handful of these requirements, we still encourage you to apply!