Logistics Support Administrator

To support the couriers and the business with any patient delivery queries and support functions & processes connected with the same to ensure patients receive their medication on time

• Answer drivers call queries
• Process internal/external queries regarding deliveries by telephone & e mail
• Liaise with couriers and patients where appropriate
• Internal processes to support the function
• POD processing
• Returns and fails processing
• Rescheduling of failed deliveries

Do you have experience in Microsoft Office?, Do you have a GCSE?, * Experience with a similar role within logistics, * At least 5 GCSE's, * Good communication skills essential -both verbal and written Computer literate - Use of MS Office Attention to detail Ability to work in a fast paced and pressurised environment

• Self-motivated, dedicated with a committed approach showing interest in understanding the business and the industry
• To be proactive and motivated responding positively to new challenges
• To have empathy when speaking with patients

• Competitive salary structure
• 25 days holiday + bank holiday
• Pension Scheme
• Ongoing training and development
• Professional registration fees paid
• Employee Assistant Programme including 24/7 hour access to remote GP appointments.
• Refer a friend scheme
• Uniform provided
• Kit bags for all Homecare Nurses
• Eyecare Vouches
• Perks and benefits via Perkbox
• Long service awards.

HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes. Working with over 240,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make patients' lives easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet. We are looking for a Logistics Support Administrator to join our busy operations department. If you are a passionate and caring individual, seeking a role with a mission statement you can truly get behind, where you can help to make a difference to patients' everyday lives, then this is the opportunity for you!