GBS Technology and ERP Transformation - HR Consultant/ Senior Consultant - London

As a Consultant/ Senior Consultant , you will play a pivotal role in guiding global organizations through the adoption, optimization, and innovation of Shared Services models, with a strong emphasis on ERP platform implementation and AI-driven process transformation. You will partner with clients to assess current capabilities, design future-state operating models, and deliver scalable, intelligent solutions that drive operational excellence across finance, HR, supply chain, and other enterprise functions.

In this role you will play a key role in:

• Supporting ERP transformation and adoption initiatives within Global Business Services (GBS) frameworks.
• Driving business readiness and adoption activities across large-scale ERP implementations (SAP, Oracle, Workday).
• Leveraging digital adoption platforms and AI tools to optimize user experience and engagement.
• Designing and executing stakeholder engagement, communication, and learning strategies to ensure successful adoption.
• Developing user-centric training, enablement models, and performance support to enhance system utilization.
• Managing iterative rollouts, pilot programs, and phased adoption plans to deliver sustained behavioural change.
• Ensuring strong program governance and risk management throughout the transformation journey.
• Collaborating with cross-functional teams to align technical capabilities with business objectives.

As part of your role, you will contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development - Contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.

• Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.

• Learning & development - Training to support your career development and the skills demand within the company, certifications etc., You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible.

• Strong understanding of ERP platforms (SAP, Oracle, Workday) and their integration within GBS frameworks.
• Ability to translate technical capabilities into clear business value.
• Experience with digital adoption platforms and enablement tools.
• Skilled in designing user-focused training and support models.
• Proven ability to drive sustained behavioural change and system utilization.
• Familiarity with agile and hybrid delivery models for large-scale implementations.
• Experience managing iterative rollouts and phased adoption strategies.
• Strong program governance and risk management capabilities.
• Excellent communication and stakeholder management skills, with the ability to lead business readiness and adoption activities.

Optional:

• Currently working in consulting, and/or industry but having a consulting background.
• Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
• Experience of proposition building and delivery.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

Capgemini ist einer der weltweit führenden Anbieter von Management- und IT-Beratung, Technologie-Services und Digitaler Transformation. Als ein Wegbereiter für Innovation unterstützt das Unternehmen seine Kunden bei deren komplexen Herausforderungen rund um Cloud, Digital und Plattformen.