CSU Brussels_IT Service Desk Technician

Do you have experience in VPN?, * Relevant Service Desk 1st level support experience is a must;

• Higher vocational training in a relevant discipline with 2 years post-relate experience or a secondary educational qualification with 4 years post-related experience;
• Extensive knowledge of Microsoft desktop applications, Office and OS.

Duties/role:

• Handling laptops: VPN connectivity, Microsoft products, business applications;
• Configuring mobile devices (smartphones & tablets) and work environment applications, managing device settings through MDM;
• Managing user access.