Billings & Data Administrator

We re looking for a detail-driven, analytical professional to join Bureau team playing a key role in managing client relationships, analysing energy and cost data, and delivering high-quality reporting and support. If you re passionate about problem-solving, process improvement, and turning data into insights, this role is for you!, As a Billings and Data Administrator (Bureau Analyst), you will:

• Manage and support client relationships, attending meetings, running calls, and presenting data confidently.
• Investigate and resolve errors or anomalies in client energy and cost data.
• Produce and analyse Energy & Cost Verification reports, escalating discrepancies when necessary.
• Liaise with suppliers and clients to resolve queries and disputes to a high standard.
• Support the onboarding of new clients into Bureau Services.
• Proactively identify risks and escalate where appropriate.
• Maintain property and tariff data accurately within client databases.
• Creatively use Excel and other systems to present, analyse, and compare complex data.
• Demonstrate ownership of tasks and bring initiative to projects.
• Contribute to process improvements and help shape new procedures.
• Deliver consistently high-quality, accurate work in line with performance targets.

We re delighted to be partnering with our Horley-based client in their search for a Billings and Data Administrator to join their growing team. This is an exciting opportunity for someone with strong analytical skills and a passion for problem-solving to play a key role in delivering high-quality data and customer support within a fast-paced, collaborative environment., * Strong analytical and problem-solving skills with excellent attention to detail.

• Intermediate knowledge with Excel Word and Outlook.
• Clear and professional communicator, both written and verbal.
• Organised and able to manage high workloads while meeting deadlines.
• Customer-focused with the ability to resolve queries and build strong relationships.
• A proactive team player who is also confident working independently.
• Experience in data analysis, energy, utilities, or financial services is desirable, as is knowledge of tariffs, billing, or supplier dispute management.