MI Manager

As a Client Workflow and MI Manager you will be:

• Managing workflow for multiple outreach campaigns simultaneously
• Producing and maintaining MI, dashboards, and reports for senior stakeholders
• Performing data analysis, cleansing and ensuring data accuracy across systems
• Developing robust processes and controls for managing input data
• Collaborating with Client Readiness, Change and programme teams
• Managing client communications and escalations with attention to detail, We live and breath our mission; to put the right people in the right place at the right time to support our clients.

We are proud to employ dedicated and passionate people in the areas of:

· Customer services and contact centre

· Complaints and claims

· Financial support

· Past business review and file checking

· Business processing and administration

· Sales campaigns and telemarketing

· Know your customer / customer due diligence

· Operational management

· Compliance and regulation

· Many other skillsets which our clients require

Our highly skilled people are identified by our friendly and dedicated resourcing and recruitment teams, who are the first port of call if you're interested in being part of the Huntswood team.

• Experience using workflow management tools - including Salesforce
• Strong analytical, numerical and commercial skills
• High proficiency in Excel and confidence working with large datasets
• Ability to turn data into actionable insights
• Excellent communication and presentation skills
• Strong stakeholder-management capability
• Knowledge of client-facing operational processes within a digital environment

• Contract
• Published: 12 hours ago
• Up to £240 per day

Huntswood is looking for a Client Workflow and MI Manager within our clients corporate banking area.

In this role, you'll play a key part in preparing clients for major digital and regulatory change across Corporate Banking, ensuring accurate data, strong governance, effective communications, and smooth campaign delivery.

Working in the client's largest campus, this office has recently been refurbished and provides a collaborative working environment to help you achieve what you need to in your working day, all in the beauty of the cheshire countryside.

Start Date: March 2026

Day Rate: £240 a day - Husp Umbrella only recruitment - This is only available to individuals working via Husp Umbrella company, we can assist you with this

Location: Knutsford - Full time in office for first 4 weeks for training, moving to hybrid after training.

Working hours: Shifts between Monday to Friday between 8am and 7pm - 35 hours p/w

Contract Duration: Till end of December 2026

About us: Huntswood is a market leading UK contract recruiter. We are experts in sourcing skilled and qualified specialists for both large-scale client projects and niche interim appointments. By joining our team of experienced associates, you will begin a relationship with Huntswood which will open doors to more contract opportunities in the future., WE ARE HUNTSWOOD. THE PEOPLE WHO PUT PARTNERSHIP FIRST. Huntswood's people are its most valuable asset, and we take their career development very seriously. Whether you are joining us in a contract position or as a permanent employee, Huntswood commits the same energy and effort into developing your career and skills. Here you can find the wealth of opportunities Huntswood has open to prospective candidates. Our colleagues work for us in full-time, part-time and contracting capacities, and the majority of roles offer the flexibility of home working (this can be 'hybrid' home / office based or fully remote). In February 2024, Huntswood become part of the ResultsCX organisation. ResultsCX is a leading provider of transformational CXM (Customer Experience Management) services to global brands, including Fortune 100 and 500 firms. What we do A trusted team with the insight, expertise and pace to create better outcomes for our clients, their customers and the communities they're part of. We deliver resourcing, outsourcing and advisory services from complaints to customer service, remediation to resilience - bringing together the people, processes and knowledge businesses need to succeed. We're built on the ambition to make a positive difference. It's what Huntswood has done since we opened our doors over 25 years ago, and it's what every single one of us strives for today., Why Huntswood? Huntswood recognises that its people are its most valuable asset. We are a dedicated team with the practical knowledge, experience and drive to help our clients deliver the best experience for their customers. Right now, we're making a real difference to the lives of millions of customers who rely on us for vital services, often in times of need, and we recognise the contribution of the colleagues who help us deliver time and again. We foster a supportive and rewarding working environment as we come together to rise to the challenges faced by our clients. Our extremely diverse client base provides a wide range of exciting opportunities for colleagues to join the Huntswood team, at all levels of seniority.