IT Systems Engineer

• Maintain IT infrastructure including servers, storage, and network systems
• Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive)
• Maintain network hardware including routers, switches, firewalls, and wireless systems
• Manage and troubleshoot LAN/WAN/VPN environments and optimise network performance
• Monitor cybersecurity measures, backups, and disaster recovery processes
• Provide Level 2/3 technical support and resolve complex IT issues
• Maintain technical documentation and system configurations
• Collaborate with internal stakeholders and external vendors on upgrades and maintenance
• Support and train end users on IT systems and best practices

Technologies:

• Active Directory
• Azure
• Hardware
• Support
• LAN
• Microsoft 365
• Network
• PowerShell
• Security
• SharePoint
• TCP/IP
• VPN
• Windows
• Office 365
• Cloud

• Strong experience with Microsoft 365 administration and security
• Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs)
• Experience with Windows Server, Active Directory, and Azure AD
• Knowledge of firewalls, endpoint protection, and wireless technologies
• PowerShell scripting and automation experience desirable
• Excellent problem-solving, communication, and organisational skills
• Ability to manage multiple priorities in a fast-paced environment
• Degree in IT, Computer Science, or related field (or equivalent experience)
• 2 - 3 years experience in IT infrastructure or systems engineering
• Relevant certifications (e.g., Microsoft, CompTIA, CCNA/CCNP) desirable

We are an established FMCG business located in Dunstable, offering a dynamic and supportive workplace. Our team is committed to delivering high-quality IT services, ensuring the reliability, security, and scalability of our core systems. We provide a competitive salary of up to £35,000 and opportunities for personal and professional growth.