IT Manager

As an IT Manager, you will be reporting to the Director of IT Strategy, Systems and Delivery, and you will play a key part in delivering secure, effective and value-for-money IT services that support staff, pupils and the wider trust.

Duties include:

Leadership & Management:

• Lead and manage IT service delivery at nominated academies, ensuring alignment with trust objectives

• Act as the primary point of contact between the schools and the Director of IT Strategy, Systems and Delivery, resolving complex IT issues and escalating as needed.

Service Desk & IT Support:

• Provide first line technical support to pupils and staff, including password changes, helpdesk queries, maintenance of school-owned desktops, laptops, and mobile devices

• Manage IT across multiple schools, balancing central consistency with local needs.

• Provide classroom support for staff, such as recording work, assisting with use of equipment.

• To attend and participate in relevant meetings as required.

• Raise maintenance issues with the IT services team and liaise with external suppliers to effect repairs and upgrades

Systems & Security:

• Maintain robust cyber security, data protection, and regulatory compliance (e.g. GDPR, safeguarding-related IT controls).

• Maintenance of records of stock and small equipment not included in the inventory

• Install, upgrade and service client, server and networking equipment during scheduled maintenance windows.

Collaboration & Development:

• Deliver the IT strategy through projects, system rollouts, infrastructure improvements, and service enhancements.

• A degree-level qualification or equivalent IT experience
• Strong working knowledge of networks, servers, cloud services, and device management
• Good understanding of cyber security, GDPR, and risk management
• Experience delivering IT projects and system improvements
• Ability to communicate technical issues clearly to non-technical users
• Ability to prioritise workload across multiple schools and competing demands
• Excellent verbal and written communications skills
• A current UK driving licence with the ability to travel to schools within the Trust

It is beneficial, but not essential, for you to also have:

• Experience in education, public sector, or MAT environment
• Knowledge of MIS systems and backup/DR solutions
• Familiarity with DfE cyber guidance and school safeguarding IT controls

In return, you will receive:

• A salary of £36,500 - £49,500 dependent on experience
• 24 days holiday plus bank holiday (additional day after 1 years service)
• NEST Pension
• Free Enhanced DBS
• Onsite parking
• Opportunities for further education and professional development
• Be part of Gateway Central Services in The Gateway Trust, an organisation dedicated to supporting the local community

Gateway Central Services is seeking an IT Manager to manage and develop IT services across multiple schools, combining hands-on technical expertise with leadership, collaboration and a strong focus on service excellence. Your main work base will be either Fareham or Portsmouth, to be agreed at interview stage. There will be an expectation to travel to other local schools within the trust.