Change Deployment Manager

Royal Mail
Dungannon, United Kingdom
15 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 35K

Job location

Dungannon, United Kingdom

Tech stack

Microsoft Excel
Microsoft Windows
Data analysis
Data Validation
Microsoft PowerPoint
QlikView

Job description

Are you passionate about leading change and want to make a real impact on the future of delivery operations? We're looking for a Change Deployment Manager to join our Operations Transformation Deployment Team. This is a pivotal role in one of the most ambitious transformations in Royal Mail's history, as we shift from a letter-led to a parcel-led business model., Reporting to the Senior Change Deployment Manager, you'll be responsible for deploying transformational change across delivery units. Whether leading revisions or supporting commercial projects, you'll ensure high-quality, sustainable change that delivers measurable benefits. You'll work closely with operational managers and union representatives to ensure readiness, engagement, and successful implementation., * Lead and deliver small to medium-sized unit revisions using tools like GeoRoute and Duty Manager.

  • Support larger revisions and commercial projects, ensuring alignment with national agreements.
  • Collaborate with stakeholders to plan, communicate, and embed change effectively.
  • Monitor progress, manage risks, and report on delivery against project milestones.
  • Ensure operational readiness through data validation, stakeholder engagement, and training.
  • Complete post-implementation reviews and handovers to business-as-usual teams.

Requirements

Do you have experience in Supply chain management?, You're a confident communicator and experienced change agent with an understanding of logitstical operations. You thrive in a fast-paced environment and are skilled at influencing, coaching, and managing multiple priorities.

What You'll Bring:

  • Experience in (Delivery Operations) supply chain management, logistics, field services, or similar environments
  • Strong project management, problem solving, analytical, and stakeholder engagement skills
  • Proven ability to lead and support organisational change, ideally in unionized settings
  • Solid IT skills, including proficiency in Microsoft Excel, PowerPoint, and other Microsoft 365 tools
  • Familiarity with data analysis platforms (e.g., QlikView or similar) is a plus
  • Knowledge of project or change management methodologies (APM PFQ or Prosci certification desirable)

Benefits & conditions

From £34,955, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates

Permanent, Full time

Covering Northern Ireland (some travel to England for meetings required), Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave

  • Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
  • Supportive and generous company sick pay
  • Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
  • Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions. We plan to hold interviews on w/c 2nd March.

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