Change Deployment Manager

Are you passionate about leading change and making a real impact on the future of delivery operations? We're looking for a Change Deployment Manager to join our Operations Transformation Deployment Team. This is a pivotal role in one of the most ambitious transformations in Royal Mail's history, as we shift from a letter-led to a parcel-led business model., Reporting to the Senior Change Deployment Manager, you'll be responsible for deploying transformational change across delivery units. Whether leading revisions or supporting commercial projects, you'll ensure high-quality, sustainable change that delivers measurable benefits. You'll work closely with operational managers and union representatives to ensure readiness, engagement, and successful implementation., * Lead and deliver small to medium-sized unit revisions using tools like GeoRoute and Duty Manager.

• Support larger revisions and commercial projects, ensuring alignment with national agreements.
• Collaborate with stakeholders to plan, communicate, and embed change effectively.
• Monitor progress, manage risks, and report on delivery against project milestones.
• Ensure operational readiness through data validation, stakeholder engagement, and training.
• Complete post-implementation reviews and handovers to business-as-usual teams.

The role will require extensive travel around the Oxford and Reading area.

Do you have experience in QlikView?, You're a confident communicator and experienced change agent with a strong understanding of delivery operations. You thrive in a fast-paced environment and are skilled at influencing, coaching, and managing multiple priorities.

What You'll Bring:

• Practitioner-level experience with GeoRoute and Duty Manager. (desirable)
• Strong knowledge of delivery systems (e.g., IWT, DDS, Route Manager).
• Excellent planning, analytical, and stakeholder engagement skills.
• Experience in deploying operational change and working with trade unions.
• Project and change management skills (APM PFQ or Prosci certification desirable).
• Proficiency in Microsoft Office and QlikView apps.

Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave

• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
• Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. We plan to hold interviews on w/c 9th March at our Farringdon site.