App Store Commerce Developer Advocate

As developer advocate you will have the unique opportunity to work internally with key decision makers while also engaging directly with 3rd party developers to utilize our platform capabilities. In this role you will bring a developers perspective to our products, our developer tools, and shape the customer experience on the largest platform in the world. Communication & Collaboration Spearhead projects and initiatives to improve developer experience, drive feature adoption, and guide developers towards the best technical solutions. Work collaboratively with cross-functional teams across the globe, such as Engineering, Business Management, Product management, Program Management, and Developer Relations. Bring the developer perspective and feedback to product teams to ensure tool and platform roadmaps are aligned with and include elements requested by developers. Strong presentation skills with ability to communicate and articulate technical concepts to any audience of any technical background. Be an assertive and vocal advocate for the App Store, helping to ensure local developers can take advantage of our feature offering. Evaluate success of commerce features and present findings to App Store Management and Engineering teams. Project Development and Launch Readiness Attend project meetings for new features, as needed across time zones. Review product specifications, designs, meeting notes, tickets, action items. Review and prepare internal and external documentation to support developers at launch (guides, FAQs, support staff, etc). Partner with internal teams on launch briefings related to technical implementation of App Store features. Understand production and customer support processes and service levels related to developer and customer facing issues. Identify, document and manage process for minor enhancements and bug fixes. Business and Developer Experience Have a broad understanding of various software business models across the globe and the tools required to support those products in their mobile application and server backend. Provide support to key developers involved in App Store launches as needed, building and then leveraging strong relationships with said developers. Generating material to present to a wide array of audiences: from external 3rd party developers to internal engineering teams to product leadership. Strong aptitude to understand the SDLC of a developer and what is required for them to adopt our platform capabilities - and bringing that to every feature in development and on the roadmap Benchmark the tools and capabilities available to developers for other platforms. - Solicit feedback from the developer community and specific strategic developers.

Do you have experience in iOS development?, We are seeking a highly motivated and results-oriented individual to drive App Store Commerce capabilities and support the growth of the App Store and corresponding developer businesses. As a key member on App Store Commerce team, you will be responsible for working with our App Store Product and business teams to plan, strategize and grow the App Store Commerce platform for developers across the world. This roles perspective is developer-centric, where features and capabilities have the developer experience front and center - to enable them to build world-class customer experiences., Experience as developer advocate and assisting senior developer leadership to adopt capabilities and overcome technical and systematic complexities to drive adoption of new technology. Experience evangelizing new products and features to developers of all sizes and have the ability to influence technical and non-technical decision makers internally and externally. Superior written, communication, and facilitation skills, with a focus on translating business requirements into technical solutions. Experience presenting and engaging large audiences covering technically complex topics. Experience working cross-functionally and developing relationships within and outside their team. Experience leading multiple cross-functional technical projects in a fast paced, high-pressure environment. Comfortable working independently and collaboratively with an international team. Previous iOS development experience, including StoreKit. Experience and knowledge of all aspects of global e-commerce ecosystem/platform including its inherent risks (e.g. fraud, payments, subscriptions), issues (e.g. low conversion) a plus.

Minimum Qualifications Technical Leadership & Communication - Ability to identify and navigate technical complexities, evangelize new products, and communicate fluently with both technical and non-technical stakeholders

Cross-functional Project Management - Proven experience driving cross-functional initiatives, managing multiple concurrent projects, and working effectively in fast-paced environments

Product Adoption & Technical Problem-Solving - Demonstrated experience adopting new capabilities, overcoming technical and systematic complexities, and driving adoption of new technology through external relationship management and facilitation

Presentation & Influence Skills - Strong written and verbal communication abilities with proven presentation experience and capacity to influence decision-making at multiple levels

iOS Development Experience - Previous iOS development experience, including StoreKit Frameworks and Server to Server Notifications