ERP Business Systems Manager

We are recruiting an ERP Business Systems Manager for an enterprise organisation in the manufacturing sector. The business runs complex operational processes across procurement, inventory, order management, service delivery, and finance-supported by a core ERP plus multiple line-of-business applications.

This role is a blend of functional ownership and business systems management: you'll act as the bridge between operational teams and technology, ensuring the systems landscape stays stable, changes are well governed, and enhancements deliver real value.

It's ideal for someone who understands ERP processes end-to-end and enjoys turning business requirements into clear solutions, whether through configuration, vendor-managed delivery, integration improvements, or smarter reporting.

What you'll be doing

You'll take ownership of business applications performance and change delivery, partnering with stakeholders across operations and finance., * Own day-to-day performance of the ERP and connected applications: availability, usability, incident trends, and user experience improvements.

• Lead requirements gathering and process discovery: workshops, mapping, gap analysis, user stories and acceptance criteria.
• Translate business needs into functional solutions: configuration, workflow changes, data and reporting improvements, and controlled process redesign.
• Manage the change pipeline: prioritisation, roadmap planning, sprint/release scheduling, and stakeholder communications.
• Coordinate vendors and delivery partners: scopes of work, estimates, quality checks, and SLA performance.
• Own integrations and data flows at the functional level: EDI, APIs, file exchanges, downstream reporting feeds-ensuring reconciliation and auditability.
• Drive testing discipline: SIT, UAT, regression approach, defect triage, and release readiness.
• Support data governance: master data quality, controls, access roles, and process integrity across finance and supply chain.
• Maintain documentation: process maps, training materials, system run books, and change records., * WMS / warehouse execution tools
• TMS / transport and logistics platforms
• Field service scheduling / mobile apps
• E-commerce or customer portals
• Reporting and analytics tools (BI extracts, operational dashboards), * You'll build credibility with stakeholders by stabilising pain points and improving support responsiveness.
• You'll establish a clear and prioritised change backlog tied to measurable operational outcomes.
• You'll improve release confidence through stronger UAT, clearer acceptance criteria, and better documentation.
• You'll identify integration/data risks and implement practical controls (reconciliation, monitoring, ownership clarity).
• You'll create a roadmap that balances quick wins with longer-term process and system improvements.

Any vendor specific would be welcomed Skills ERP Management ideally at the EOL, * Strong ERP functional experience across at least two major areas (e.g. Finance, Supply Chain, Order Management, Inventory/Warehouse)

• Proven background in business systems management: requirements, prioritisation, stakeholder engagement, delivery governance
• Hands-on experience running UAT, defect triage, and release readiness for business-critical changes
• Strong understanding of integrations and data movement (functional ownership of EDI, APIs, file-based feeds, reconciliation)
• Confident working with vendors/partners and holding them to quality, timelines, and SLAs
• Strong documentation mindset: process maps, functional specs, training and support artefacts, * Experience with JD Edwards, Infor, QAD, Sage X3, IFS, Microsoft Dynamics, SAP, or similar ERP environments
• ERP reporting exposure (operational reporting, BI extracts, data dictionaries, KPI definitions)
• Familiarity with service management and change frameworks (e.g. ITIL, Agile delivery in business systems teams)
• Master data governance and role/access management concepts (segregation of duties, audit readiness)

Bonus (10-15%) / Pension / 25-30 days holidays (buy and sell) Additional Benefits Healthcare / Dental / Life x 3/4 Region Remote, * Salary: £65,000 - £75,000 (depending on experience)

• Bonus: 10-15% (performance-related)
• Working pattern: Remote or Hybrid (typically 2-3 days onsite at most, remainder remote)
• Holiday: 25-30 days + bank holidays (option to buy/sell, policy dependent)
• Pension: employer contribution 7% + employee match up to 3% (total up to 10%)
• Healthcare: private medical (or cash plan), plus dental/optical options (scheme dependent)
• Life cover: 3-4x salary life assurance + income protection
• Learning: annual training budget (ERP modules, reporting, integration platforms, process improvement)
• Extras: wellbeing allowance, employee assistance programme, paid volunteering days, employee discounts (where available)