E-Commerce Executive

• Own the online sales funnel from traffic acquisition to checkout and retention, developing strategies to improve key metrics.
• Manage the day-to-day performance of the website, including UX, navigation, product pages, and checkout.
• Oversee product listings, pricing updates, stock levels, and online merchandising.
• Collaborate with external agencies and design teams to enhance site functionality and the overall customer experience.
• Ensure SEO best practices are applied across product and category pages.
• Provide insights on product performance and consumer behaviour to support new product discussions.
• Assist with product photography and content creation for the website.
• Keep the site up to date with seasonal promotions, offers, and campaigns.
• Identify opportunities to simplify the customer journey and improve metrics like average order value (AOV) and conversion rate (CVR).
• Work closely with marketing teams to drive qualified traffic through PPC, social media, email, and SEO initiatives.
• Track and report on trading performance using analytics tools such as Shopify, GA4, and Tag Manager.
• Liaise with warehouse, fulfilment, and buying teams to ensure smooth order fulfilment.

• Proven experience with Shopify or similar e-commerce platforms.
• Strong analytical skills with experience in data tracking and reporting.
• SEO or content writing experience, particularly producing optimised product descriptions.
• Commercially minded with the ability to spot opportunities and solve problems.
• Exceptional attention to detail while working in a fast-paced environment.

This is a rare opportunity to join a company that values innovation, embraces digital growth, and rewards proactive thinking. If you're passionate about e-commerce, data-driven decision making, and delivering exceptional online customer experiences, this is the role for you.