Technical Support Engineer - Medical Installations
Role details
Job location
Tech stack
Job description
Technical Sales & Applications Engineer
£42,000 + benefits | Permanent | Chesterfield, Derbyshire
Are you an experienced engineer who loves building customer relationships and supporting sales with deep technical expertise?
This is an exciting opportunity to join a well-established organisation in the medical technology and specialist gas systems sector, supporting clients across the UK and Europe.
About the Role
We're looking for a motivated Technical Sales & Applications Engineer to act as the technical bridge between customers, sales teams and product specialists. You'll provide expert application support, deliver product demonstrations, and play a key role in growing market confidence in a highly technical product portfolio.
You'll also support installations and project coordination, ensuring customers receive a smooth, reliable and professional experience from initial enquiry through to delivery.
What You'll Bring
Education / Experience
A degree in Mechanical or Electrical Engineering (4-year degree preferred), or 5+ years' experience in applications engineering for medical, laboratory, breathing air, vacuum, or compressed gas systems
Technical Skills
0-2 years of application engineering experience (entry-level considered with the correct degree)
Ability to interpret pneumatic/hydraulic flow diagrams and general arrangement drawings
Understanding of electrical drawings (advantageous)
Proficiency with Microsoft Office (Word, Excel, PowerPoint)
AutoCAD experience is beneficial
Full, clean UK driving licence
Personal Skills
Highly organised self-starter with excellent communication skills
Able to explain complex technical concepts to non-technical audiences
Strong problem-solving and analytical thinking
Confident building long-term customer relationships
Product Areas You'll Work With
Halogenated Drug Recovery (HDR)
Central Destruction Units (CDU)
Abatement Systems
Mechanical Space Products (Air & Vacuum systems)
Key Responsibilities
Technical Sales Support
Provide expert product knowledge during sales cycles
Deliver technical demonstrations, POCs and POVs
Act as a technical advisor to internal sales teams
Customer Engagement
Offer hands-on support with system installations and troubleshooting
Communicate technical solutions clearly and professionally
Build customer confidence through reliable, evidence-based guidance
Collaboration & Reporting
Work closely with the Area Sales Manager
Liaise with the Business Line Manager and Global Product Manager for product development and validation
Provide customer-driven feedback to support ongoing product improvement
Project & Installation Support (UK & EU)
Coordinate project documentation for field installations
Track components, equipment and supplier deliveries
Support system layout drawings and design requirements
Manage quotes and spare parts for customers and suppliers
What Success Looks Like
Customers feel confident in the product's performance
Sales processes run more smoothly with fewer technical barriers
Product development benefits from real-world customer input
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4769289 - Henry
Requirements
A degree in Mechanical or Electrical Engineering (4-year degree preferred), or 5+ years' experience in applications engineering for medical, laboratory, breathing air, vacuum, or compressed gas systems
Technical Skills
0-2 years of application engineering experience (entry-level considered with the correct degree)
Ability to interpret pneumatic/hydraulic flow diagrams and general arrangement drawings
Understanding of electrical drawings (advantageous)
Proficiency with Microsoft Office (Word, Excel, PowerPoint)
AutoCAD experience is beneficial
Full, clean UK driving licence
Personal Skills
Highly organised self-starter with excellent communication skills
Able to explain complex technical concepts to non-technical audiences
Strong problem-solving and analytical thinking
Confident building long-term customer relationships
