Visual Information Specialist (Social Media)

Provides support as needed for all special events. Assists with Marketing Assistant duties as assigned (processes inside internal ticket system, giving public briefings, and/or speaking on air, to include hosting weekly AFN radio spots for 86 FSS Events)., Social Media & Digital Marketing: Maintains online channels, including but not limited to: all Facebook pages, Instagram, Flickr, YouTube, Twitter, Pinterest, Tumblr, Snapchat, blogs, and e-newsletter platforms. Manipulates, resizes, and/or creates marketing materials for social media. Assists with graphic designs for facilities and the e-magazine. Initiates and manages all social media online strategies consistent with project management/Marketing Director's goals/directives. Strategy & Technology: Continuously explores, recommends, uses, and optimizes communication methods and technologies to engage with customers and to maximize the squadron's branding, products, and services. Identifies relevant new strategies and technology to increase customers' engagement and create online brand exposure through any digital media forum(s). Maintains current knowledge of emerging technologies/industry trends and applies it to operations and activities. Website & Content Management: Responsible for maintaining and expanding social media outreach on current and future platforms. Conducts routine checks on the 86 FSS website, to include, but not limited to, daily audits/reviews of content on each page and coordinates with webmasters via the web ticket system to update content. Marketing & Campaign Support: Works with the marketing team to develop and implement marketing programs for the squadron and other activities. Assists the Marketing Director in developing communication strategies to determine the most effective and efficient method of reaching the target market through digital media forums and/or blogs. Makes recommendations to activity managers on appropriate online media mixes and works with marketing POCs to coordinate scheduled cross-marketing and/or event marketing posts/articles. Assists in planning digital marketing campaigns designed to enhance participation in squadron activities, considering the characteristics of the target audience and the media mix necessary to reach them. Research & Analytics: Assists in conducting qualitative and quantitative market research. Assists in administering surveys, collecting data, tabulating responses, and analyzing results. Tracks user analytics and aggregate data for social online platform(s). Explores search engine optimization and utilizes analytics as applicable. General Duties & Support: Provides support as needed for all special events. Assists with Marketing Assistant duties as assigned (processes inside internal ticket system, giving public briefings, and/or speaking on air, to include hosting weekly AFN radio spots for 86 FSS Events). Assists with Production Clerk duties (create Event calendar entries, printing, mounting, lamination, binding, cutting, customer service, etc.) as needed. Provides photographic/videography support for functions/events as required/needed. Nights, weekends, and holidays may be required as necessary. Performs other related duties as assigned/needed.

If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12878253, The Area of Consideration for this vacancy announcement is U.S. Citizens and legal U.S. residents in Germany. In accordance with the Status of Forces Agreement between Germany and the U.S., you must be a U.S. citizen or citizen of a NATO country with a U.S. permanent resident card in order to be eligible for NAF employment. Citizens of Germany (including dual citizenship if Germany is one of the countries) as well as "ordinarily resident" US citizens are not eligible for NAF employment per SOFA agreement. If not already in the commuting area, must be able to verify the ability to arrive before a firm job offer can be sent.

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference, * U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
• All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
• Probationary period may be required.
• Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible.
• Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.
• Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
• LQA is not authorized.
• Post Allowance is authorized for Regular Full Time employment category.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.
• This position will be eligible for the use of the fitness center, lodging, golf course, bowling center, library, and many other NAF activities.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Required Documents

The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:

• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• Other (1)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.

Do you have experience in Microsoft PowerPoint?, Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/27/2026, In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application., Must be proficient in all social media forums, grammar, spelling and AP style. Must have demonstrated specialized experience which shows ability to design and layout high-quality advertising, web designs in a graphically appealing manner. Must have intermediate to advanced working knowledge of Adobe Creative Suite (specifically Adobe Photoshop). Must have at least intermediate working knowledge of PC software packages to include PowerPoint, Word, Adobe Acrobat and Excel. Must have experience or education which provides a general knowledge of marketing/advertising principles and practices. Must demonstrate good customer service, strong communication skills and ability to work with little supervision., Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying., Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process

• Suitability/Fitness

Financial disclosure No Bargaining unit status

• This position requires the incumbent to complete a background investigation with favorable results.
• This position may require the incumbent to work nights, weekends, and holidays.
• Incumbent must be physically in Germany before a firm/final job offer can be received.

About the position: This position is Non-appropriated Fund (NAF) and is located at the Marketing Office, Ramstein AB, Germany.