Enterprise Architect, Telco Consulting
Role details
Job location
Tech stack
Job description
Enterprise Architecture & Strategy
Develop enterprise-level architecture blueprints covering BSS, OSS, Network, and cross-domain integrations. Drive the creation of target operating models, capability maps, process architectures, and maturity assessments. Lead modernization initiatives across legacy BSS/OSS, cloud migration, network transformation, and digital customer experience. Champion architectural governance, solution review boards, and alignment to enterprise standards.
BSS / OSS Architecture
Architect end-to-end BSS processes: Customer Management, CRM, Order Management, Billing/Charging (OCS/OFCS), Product Catalogue, Digital Channels. Strong understanding of OSS domains: Service Assurance, Service Fulfilment, Inventory, Orchestration, and Network Management. Expertise in TM Forum standards (eTOM, TAM, SID, ODA) and Open APIs. Guide rationalisation of systems and design of convergent service architectures.
Network Architecture
Good understanding of Mobile (4G/5G), Fixed Line, Broadband, and Transport Network architectures. Awareness of network functions: RAN, Core, IMS, SDN/NFV, Transport, and network slicing concepts. Work closely with network teams to enable network-to-IT integrations and cloud-native network architectures.
AI/GenAI/Agentic AI Leadership
Identify opportunities for AI and Agentic AI infusion across BSS, OSS, customer service, operations, field services, and network operations. Design AI-enabled architecture patterns (decisioning, autonomous agents, automation, predictive operations). Work with data teams to define data models, AI pipelines, governance, and security patterns. Evaluate AI tools, LLMs, and agent frameworks suitable for telco enterprise environments. Provide thought leadership and influence stakeholders on AI transformation roadmaps.
Delivery & Stakeholder Engagement
Collaborate with product owners, solution architects, engineering teams, vendors, and system integrators. Support RFPs, technical evaluations, vendor assessments, and architecture governance processes. Present architectural recommendations to senior executives and steer decision-making with clear business value. Translate complex technical landscapes into business-friendly narratives.
Requirements
We are seeking a highly experienced Telco Enterprise Architect with a deep understanding of BSS, strong working knowledge across OSS, and broad technical insight across Network domains (Mobile, Broadband, IP/Transport, and Fixed Line). The ideal candidate will bring thought leadership, excellent communication skills, and hands-on expertise in AI, Generative AI, and Agentic AI frameworks, enabling them to guide end-to-end digital transformation initiatives.
This role requires a strategic thinker who can connect business objectives with technology architectures, design future-state blueprints, and influence C-level stakeholders within a large telecom environment., Strong experience in telecom architecture roles. Strong expertise in BSS architecture + working knowledge in OSS, Telco Networks, Cloud, APIs. Practical experience with cloud-native systems, microservices, Kubernetes, integration patterns, and event-driven architecture. Exposure to AI/GenAI frameworks, RAG, vector databases, LLMOps, MLOps, and ideally multi-agent/agentic architectures. Familiarity with industry tools (ServiceNow, Netcracker, Amdocs, Ericsson, Nokia, Salesforce, AWS/Azure/GCP)., Strong communication and stakeholder influencing skills. Ability to lead cross-domain architectural discussions. Thought leadership in digital transformation, AI-driven telco operations, and cloud-native evolutions. Strong problem-solving and strategic thinking., TOGAF, TM Forum, Cloud certifications (AWS/Azure/GCP). Experience working with major telcos or global system integrators. Exposure to SAFe Agile environments.
