Support Engineer

• We are looking for a Support Engineer with expertise in ITIL processes, AWS cloud services, and DevOps tools to join our support team.
• This role involves managing and troubleshooting data pipelines, handling deployment workflows, and ensuring smooth operations across cloud and on-prem environments.
• The ideal candidate will also have strong communication skills and experience working with ServiceNow for incident and change management.
• An in-person interview will be required as part of the interview process., * Provide advanced support for ETL workflows and data pipeline issues across various environments.
• Monitor, troubleshoot, and optimize AWS services including S3, EC2, Lambda, RDS, Glue, and CloudWatch.
• Manage and maintain CI/CD pipelines using Jenkins; troubleshoot build and deployment failures.
• Handle ServiceNow tickets for incidents, service requests, and change management.
• Collaborate with development, QA, and DevOps teams to ensure smooth code deployments.
• Participate in root cause analysis and post-mortem reviews for major incidents.
• Document support procedures, known issues, and resolutions in the knowledge base.
• Communicate effectively with business stakeholders to understand issues and provide timely updates.

Cognizant

At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration, and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers. You will be joining a network of some of the most creative, innovative, and dedicated people in the industry with ample opportunities to learn and develop your career. Our Associates are chosen for their attitude, skills, knowledge, and enthusiasm but above all, their belief that anything is possible. Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions, or trade union membership., Support Engineer + Full-time | London, UK + Hybrid working: 2-3 days per week on-site + Must be SC cleared, or eligible to obtain SC-level security clearance Job description + We are looking for a Support Engineer with expertise in ITIL processes, AWS cloud services, and DevOps tools to join our support team. + This role involves managing and troubleshooting data pipelines, handling deployment workflows, and ensuring smooth operations across cloud and on-prem environments. + The ideal candidate will also have strong communication skills and experience working with ServiceNow for incident and change management. + An in-person interview will be required as part of the interview process. Key responsibilities + Provide advanced support for ETL workflows and data pipeline issues across various environments. + Monitor, troubleshoot, and optimize AWS services including S3, EC2, Lambda, RDS, Glue, and CloudWatch. + Manage and maintain CI/CD pipelines

Support Engineer + Full-time | London, UK + Hybrid working: 2-3 days per week on-site + Must be SC cleared, or eligible to obtain SC-level security clearance Job description + We are looking for a Support Engineer with expertise in ITIL processes, AWS cloud services, and DevOps tools to join our support team. + This role involves managing and troubleshooting data pipelines, handling deployment workflows, and ensuring smooth operations across cloud and on-prem environments. + The ideal candidate will also have strong communication skills and experience working with ServiceNow for incident and change management. + An in-person interview will be required as part of the interview process. Key responsibilities + Provide advanced support for ETL workflows and data pipeline issues across various environments. + Monitor, troubleshoot, and optimize AWS services including S3, EC2, Lambda, RDS, Glue, and CloudWatch. + Manage and maintain CI/CD pipelines using Jenkins

anything is possible. Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions, or trade union membership. About us Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com. What we offer + The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.

• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. + And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit. + The opportunity to thrive on a high-calibre team with heart. + We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives. + A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions. + Flexible health and financial benefits to support you and your eligible dependents-from day one. + True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more. _Cognizant is an equal opportunity employer. Your application, * The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.

• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem.
• And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high-calibre team with heart.
• We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents-from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more., enthusiasm but above all, their belief that anything is possible. Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions, or trade union membership. About us Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com. What we offer + The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life. + Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. + And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit. + The opportunity to thrive on a high-calibre team with heart. + We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives. + A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions. + Flexible health and financial benefits to support you and your eligible dependents-from day one. + True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or apply, please email CareersNA2@cognizant.com with your request and contact information. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Support Engineer United Kingdom GBR None None London Cognizant Support Engineer Support Engineer Support Engineer support-engineer/jobs-in::Support Engineer support-engineer/jobs-in::Support Engineer support-engineer

troubleshoot build and deployment failures. + Handle ServiceNow tickets for incidents, service requests, and change management. + Collaborate with development, QA, and DevOps teams to ensure smooth code deployments. + Participate in root cause analysis and post-mortem reviews for major incidents. + Document support procedures, known issues, and resolutions in the knowledge base. + Communicate effectively with business stakeholders to understand issues and provide timely updates. **Cognizant** At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration, and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers. You will be joining a network of some of the most creative, innovative, and dedicated people in the industry with ample opportunities to learn and develop your career. Our Associates are chosen for their attitude, skills, knowledge, and enthusiasm but above all, their belief that, Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world., Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. seo.joblisting.7E7DC983AB5644E2B60E5B8A142C71F0 False Cognizant 51.51509532163742::-0.11589239766081874::58315 51.51509532163742::-0.11589239766081874::58315 https://de.jobsyn.org/7E7DC983AB5644E2B60E5B8A142C71F010 London, GBR London, GBR 1D731B-air-force 1C691-air-force 1D751Z-air-force 1D711R-air-force 1D711-air-force 1D7X1-air-force 1D771A-air-force 1D751A-air-force 3D190-air-force 3D111-air-force 2A913E-air-force ET-navy 2A913F-air-force 1D771-air-force 0631-marines 1D751R-air-force 1D771K-air-force 002786-navy 1D731-air-force 3D014-air-force 2A933B-air-force 1C651-air-force FCA-navy 2A913H-air-force 3D171-air-force 2A953G-air-force 1C6X1-air-force 2A933H-air-force 2A933E-air-force 002790-navy 5979-marines 738A-navy 2A953J-air-force 1D771B-air-force 3D131-air-force 2A913D-air-force 1C631-air-force 2A933D-air-force 745A-navy 1C611-air-force 1D731R-air-force 3D054-air-force 1D731D-air-force 1D771D-air-force 1D711K-air-force IT-navy 2A953D-air-force ITS-navy 1D771R-air-force FC-navy 2629-marines 1D751D-air-force 6694-marines 2A913J-air-force 1C671-air-force 25H-army 3D151-air-force 2A953A-air-force 2A973-air-force 2A953F-air-force 2A953C-air-force 51R-army 0171-marines 3D0X2-air-force 2A933F-air-force 1D751E-air-force 2A933J-air-force 2R0X1-air-force IT-coast-guard 002712-navy 2A953E-air-force 5974-marines 1D771Z-air-force 2R071-air-force 2A9X3-air-force ELC-coast-guard 2A913A-air-force 1D711A-air-force 2R031-air-force 1D711E-air-force 2651-marines 2A913C-air-force 3D034-air-force ET-coast-guard C38C-navy 0671-marines C27D-navy 2A953H-air-force 1D771E-air-force C38B-navy 2A933G-air-force 002792-navy ISM-coast-guard 1D731A-air-force IS-coast-guard H0A1-navy 1D731E-air-force 1D751K-air-force 3D0X4-air-force 2A953B-air-force 1D791-air-force 1D751-air-force C27C-navy 2A933C-air-force 25B-army 1D731K-air-force 1D731Z-air-force 2A913B-air-force 2A913G-air-force 1D711D-air-force 1D711Z-air-force N72Z-navy 3D074-air-force 1D711B-air-force 2R051-air-force 3D100-air-force 2A933A-air-force 2R011-air-force, using Jenkins; troubleshoot build and deployment failures. + Handle ServiceNow tickets for incidents, service requests, and change management. + Collaborate with development, QA, and DevOps teams to ensure smooth code deployments. + Participate in root cause analysis and post-mortem reviews for major incidents. + Document support procedures, known issues, and resolutions in the knowledge base. + Communicate effectively with business stakeholders to understand issues and provide timely updates. **Cognizant** At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration, and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers. You will be joining a network of some of the most creative, innovative, and dedicated people in the industry with ample opportunities to learn and develop your career. Our Associates are chosen for their attitude, skills, knowledge, and