End User Technical Engineer - Sheffield
Nextech Group Ltd
Sheffield, United Kingdom
4 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 28KJob location
Sheffield, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Dynamic Host Configuration Protocol
DNS
Microsoft Office
Software Engineering
Software Systems
TCP/IP
Job description
- Provide technical support, troubleshooting IT issues across various hardware and software systems
- Resolving incidents and service requests in a timely manner
- Working with both internal and external teams to diagnose and resolve technical problems
Requirements
- Previous experience within an IT Support setting
- Windows OS, Active Directory and Office 365
- Familiarisation with Networking principles (TCP/IP, DNS, DHCP)
- Proficiency in diagnosing and troubleshooting hardware and software issues
- Providing excellent customer service, whether remote or face-to-face
If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company that values its employees and provides a platform for professional growth.
Benefits & conditions
- Competitive Salary Package
- Comprehensive Benefits Package
- Exciting Career Growth Opportunities
- Collaborative and Dynamic Work Environment
