Technical Support Engineer - Newcastle
Nextech Group Ltd
Newcastle upon Tyne, United Kingdom
4 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 35KJob location
Newcastle upon Tyne, United Kingdom
Tech stack
Microsoft Active Directory
Audio Video Distribution
Azure
Backup Devices
Hyper-V
Microsoft Software
TCP/IP
Virtual Local Area Networks
Virtualization Technology
Office365
Sonicwall
Firewalls (Computer Science)
Microsoft InTune
Amazon Web Services (AWS)
Information Technology
Fortinet
Veeam
Cisco networks
VMware
Job description
We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Requirements
- MSP experience or a customer centric environment providing support.
- Excellent verbal and written communication skills
- Active Directory and GPO administration
- Exchange & Intune administration
- Excellent experience with Microsoft technologies
- Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations
- Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard
- Backup Solutions - Azure/Veeam
- Virtualisation - Hyper-V, VMware, AVD, RDS
- In-depth Knowledge of O365 suite & MFA
- Able to answer general Networking questions.
Benefits & conditions
- Competitive salary and benefits package.
- Opportunities for professional development and career progression.
- A supportive and collaborative work environment.
- Regular team-building activities and social events.
- The chance to work with a diverse range of clients and cutting-edge technologies.
