Solutions Designer
Role details
Job location
Tech stack
Job description
We are looking for an experienced Solution Designer to join our Facilities Management Winning Work Team (WWT). This role is central to developing high-quality, competitive tender solutions that drive business growth .
You will design operationally robust, commercially viable, and client focused solutions, using digital tools, data insights, and industry best practices to create efficient and scalable service delivery models that win work and deliver long term value.
️ Key Responsibilities
Lead the end-to-end solution design process for FM tenders, including hard services, soft services, and Total Facilities Management (TFM)
Collaborate closely with Proposal Managers, Estimators, SMEs, and Business Unit leads to ensure solutions are fully integrated and competitive
Take full ownership of the operational solution within each tender, from initial concept to final submission and handover ️
Create clear visual models of delivery approaches and organisational structures
Identify operational and commercial risks, propose effective mitigations, and ensure compliance with legislation and industry standards (e.g. SFG20, ACOPs, HTMs, BICSc) ️
Lead pricing strategy development and ensure alignment with supply chain partners
Produce compelling, evidence-based delivery methodology responses for RFI, ITT, and RFP submissions ️
Maintain and continuously improve solution design templates, tools, and processes
Leverage emerging technologies and industry best practices to enhance tender solutions
Requirements
Proven experience in solution design within Facilities Management
Strong understanding of hard services, soft services, and TFM delivery models
Excellent stakeholder management and communication skills
Strong analytical ability to assess technical and commercial impacts, identify risks, and propose mitigations
Proficiency in Microsoft Excel, Word, Power BI, and relevant digital platforms
Innovative mindset with a focus on continuous improvement and value creation
Professional membership of RICS, CIOB, or a related industry body ️
Degree-level qualification in engineering, facilities management, or a related discipline (or equivalent experience)