Repairs Administrator
Role details
Job location
Tech stack
Job description
As a Repairs Administrator, you ll play a key part in supporting the day-to-day delivery of repairs and maintenance services. You ll be the link between residents, operatives, and clients, helping to ensure jobs are logged, scheduled, and completed efficiently. Key responsibilities * Logging and updating repair requests accurately on internal systems * Scheduling and coordinating works with operatives and subcontractors * Handling incoming calls and emails from residents, clients, and internal teams * Monitoring job progress and chasing updates where required * Raising orders, updating records, and ensuring paperwork is completed correctly * Supporting the wider repairs team with general administrative duties
Requirements
This is a great opportunity for someone who enjoys working in a fast-paced environment, takes pride in keeping things organised, and wants a stable, long-term role within a growing organisation., Previous experience in an administrative role (repairs, maintenance, or social housing is desirable but not essential) * Strong organisational and time-management skills * Confident communication skills, both written and verbal * Good IT skills, with experience using databases or scheduling systems * A calm, professional approach when dealing with customers and residents