Applications User Support Engineer
Actief Interim
Leuven, Belgium
7 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Remote
Leuven, Belgium
Tech stack
Microsoft Word
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Regression Testing
Software Engineering
Sap Business Objects
Data Management
Job description
- You provide first level user support for the users of the operational applications
- You analyse and categorize resolved issues to identify structural gaps/problems in collaboration with the applications development team
- You validate approval requests based on standardized processes/workflows
- You assist in/perform user acceptance testing & regression testing with end-users.
- You manage master data for test cases and set up master data for business objects based on approved workflows.
Requirements
- Fluency in English, written and spoken, is essential in our international environment.
- Strong (technical) communication skills, you can translate between technical description and business use.
- Prior experience with issue management and workflow systems is a strong asset
- Proficiency in Microsoft office programs (Word, Excel, PowerPoint)
Benefits & conditions
- Full-time (5 days/week, 40 hours)
- International and multicultural environment
- Temporary contract of 1 year, extension possible..
- Competitive salary + fringe benefits
- Occasionally work from home
