SAP ECC Program Manager

• Lead complete SAP ECC programs across all phases: Blueprint * Realization * Final Prep * Go-Live * Support.
• Establish program governance structure, steering committees, RAIDs, KPIs, and escalation mechanisms.
• Ensure alignment with business strategy, digital roadmap, and enterprise architecture.
• Stakeholder & Executive Management where act as primary contact between C-level executives, business leaders, and delivery teams.
• Facilitate leadership updates, steering committee meetings, and decision-making forums.
• Manage stakeholder expectations and drive change adoption.
• Define program scope, timelines, budgets, resource plans, and quality targets.
• Monitor status, risks, dependencies, and track overall program health.
• Lead multi-stream delivery (OTC, PTP, RTR, EWM, TM, MDG, Integration, Testing, Data, Cutover).
• Manage a multi-disciplinary team including functional consultants, technical teams, architects, testers, and data teams.
• Oversee SI/vendor operations, SLAs, deliverables, and performance.
• Coordinate across global teams and offshore/onshore delivery models.
• Ensure process harmonization, template adoption, and alignment with S/4HANA best practices.
• Govern overall design decisions, cross-stream impacts, and architecture consistency.
• Drive quality assurance: stage gates, QA reviews, defect governance, and deployment readiness.
• Manage program financials: budget planning, burn rate, forecasting, and cost optimization.
• Oversee contracts, SOWs, change requests, and vendor invoices.
• Lead cutover planning, deployment readiness, go-live decisioning, and business sign-offs.
• Ensure smooth hypercare delivery and transition to AMS or Business-As-Usual (BAU).
• Partner with OCM teams to ensure communication, training, and business readiness.
• Support end-user enablement, training strategies, and adoption monitoring., + Risk & issue management

• Budget & resource management
• Stakeholder communication
• Executive reporting
• Vendor/partner management

• Experience with Agile/Hybrid delivery frameworks.
• Excellent communication, executive presence, and conflict-resolution skills.
• Ability to lead culturally diverse teams across geographies.
• Strong decision-making, negotiation, and influencing capabilities.
• High level of ownership, accountability, and strategic thinking.
• SAP Project Management certification (Good to Have).
• Experience in AMS transitions, upgrades (ECC EHP upgrades), or migrations (e.g., to S/4).
• PMP/Prince2/SAFe certification.

• Must have 15 + years of proven leadership of large SAP ECC implementation or rollout programs.
• Background in industries such as Retail, Manufacturing, Automotive, FMCG, Pharma, or High-Tech.

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.