Senior Infrastructure Manager
Role details
Job location
Tech stack
Job description
The Senior Infrastructure Manager acts as the subject matter expert for a specific technology tower (e.g., Wintel, Unix/Linux, Virtualisation). They provide strategic leadership, technical authority, and operational oversight across complex infrastructure environments. The role combines deep technical expertise, programme leadership, and cross-functional stakeholder management to drive service quality, stability, and long-term technology evolution., * Own and manage the full lifecycle of a specific infrastructure tower.
- Maintain detailed tower profiles, including vendor support status, risks, redundancy gaps, and technology configurations.
- Ensure adherence to infrastructure standards, processes, and governance frameworks.
"Each tower manager will own, police, drive and be seen as a focal point for their specific technology tower."
- Infrastructure Transformation & Programme Delivery
- Lead multi-million-pound infrastructure transformation programmes.
- Provide strategic guidance to Infrastructure Managers and influence architectural decisions.
- Act as sign-off authority for high-risk changes and new service introductions.
- Risk, Issues & Service Improvement
- Maintain a comprehensive risk and issues log with severity and likelihood assessments.
- Develop mitigation plans and prioritised recommendations to improve service performance.
- Drive infrastructure improvement plans focused on stability, resilience, and long-term value.
- Stakeholder & Supplier Engagement
- Collaborate with Architecture, Service Management, Business Solutions, and suppliers.
- Sponsor supplier-led programmes and influence technology decisions.
- Build strong relationships across service, commercial, and delivery teams.
- Reporting & Insights
- Produce executive-level reporting and data-driven insights for tower performance.
- Participate in cross-tower forums to ensure visibility and alignment.
Requirements
Do you have experience in Virtualization?, * Enterprise Backup
- Build Image Management
- VMware (On-Prem & AVS), Hyper-V
- AVD
- EoL lifecycle management
Midrange / Unix / Linux
- PowerHA, VCS, Solaris Zones
- Oracle DB, MQ, DB2, Postgres
- P-Series (HMC, VIOS, NIM)
Soft Skills
- Stakeholder management
- Supplier relationship management
- Capacity management
- Executive reporting
- Budget management
- Data insight interpretation
Benefits & conditions
Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
- Supportive and generous company sick pay
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
- Available only to perm employees
Next Steps
The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.
