Business Information Analyst | CRM & Power Platform
All About Expats
Zwolle, Netherlands
5 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
Zwolle, Netherlands
Tech stack
Agile Methodologies
Microsoft Dynamics CRM
Microsoft Dynamics
Job description
- Translate business requirements into technical solutions, primarily using MS Dynamics and Power Platform
- Work in an Agile team to deliver on customer promises
- Bridge the gap between customer needs and technical solutions within the company's architectural framework
- Collaborate with various stakeholders and liaise with suppliers
- Guide changes through analysis, configuration, and testing phases
- Contribute to the development of CRM Dynamics along six key pillars of customer service strategy
Requirements
- HBO/WO level education with relevant professional training
- Minimum 3 years of experience in a similar role, preferably at the intersection of Business and IT
- Experience with configuring and/or testing in an Agile development environment
- Ability to create technical architecture within the company's architectural vision
- Knowledge of commercial processes and customer relationship management
- Experience with Agile working methods
- Knowledge of Microsoft Dynamics 365 Customer Service and Sales, and Power Platform is highly desired
Benefits & conditions
- Competitive salary up to €70,121 per year (including holiday pay and 13th month, excluding variable compensation)
- Variable Collective Performance Bonus of up to 9% of annual salary
- Flexible benefits system allowing exchange of time and money
- Travel expense reimbursement and work-from-home allowance
- Discount on insurance products
