IT Support Technician

· Reporting to the head of the IT department and taking instruction on day-to-day requirements of the IT department

· Providing first line support within the business.

· Providing technical assistance to remote workers using PDAs and other IT equipment

· Maintaining and monitoring the organisations IT systems infrastructure in line with IT procedures.

· Responding to internal staff and 3rd parties on IT related queries/issues

· Maintaining a high level of data control, system security and integrity at all times

Do you have a valid Driving License license?, Do you have experience in IT support?, · Previous experience of working within a 1st line / 2nd line support role

· Experience with SFTP setups

· Organised and able to manage multiple priorities to short timeframes

· Comfortable with new technology and new system learning and research

· Knowledge of router configurations, networking and security

· Knowledge of Windows servers and Active Directory

· Working knowledge of Windows operating systems

· Knowledge of Microsoft Office 365 and SharePoint

· Working knowledge of mobile devices and PDAs, * IT support: 2 years (required)

Job Types: Full-time, Permanent

Pay: £29,500.00 per year

Benefits:

• Company pension
• On-site parking