IT Support Technician
Role details
Job location
Tech stack
Job description
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications." All applicants must hold valid right to work in the UK. Please be aware that we are unable to provide visa sponsorship for this position now or in the future. The Job Summary: Join Wrightbus, a fast-growing automotive manufacturer, we are currently recruiting for a IT Support Technician. As IT Support Technician you will play a crucial role in providing exceptional technical support to our internal users, you will provide hands-on technical support and ensure the stability, performance, and security of the company's IT network and systems. The Role:
- User Support:
- Provide Day-to-day support and maintenance of company's LAN, WAN, Wi-Fi and Firewall infrastructure.
- Diagnose and resolve hardware and software issues.
- Follow up with customers, provide feedback, and see problems through to resolution.
- Update customer data and produce activity reports.
- Work within Active Directory/Group Policies/M365 Admin
- Contribute to ongoing improvement projects.
- Incident Management:
- Log incidents and respond to service requests accurately,
- Experience in managing and resolving IT Infrastructure and security incidents, conducting root cause analysis and implementing corrective actions.
- Maintain detailed records of incidents and resolutions.
- Technical Troubleshooting:
- Investigate and troubleshoot technical issues related to desktops, laptops, printers, and mobile devices.
- Collaborate with colleagues to identify root causes and implement solutions.
- Vendor Coordination:
- Coordinate with external vendors for hardware and software problem resolution.
- Documentation:
- Create and update knowledge base articles for common issues.
- Document procedures and best practices for future reference.
- User Training:
- Provide basic training to end-users on IT tools and applications.
- Promote self-help resources to empower users., Vanrath are supporting the recruitment of a Catering Technician in a large public sector company within the Ballymena area on a temporary basis. What's in it for you? Full time Monday - Friday 23 days AL Temporary £13.01 ph Key Responsibilities To provide technical and..., We currently require a new Forklift truck driver to join our Norbev team, due to our expansion to work under the direction of the lead technical op, you will proactively perform technical and operational duties to ensure customer orders are fulfilled while also ensuring the..., Agri Sales Executive Ballymena £30,000 9-12 Month Maternity Cover (scope for permanent) A great opportunity has arisen for someone with a genuine interest in the agriculture sector to step into a commercially focused role supporting a well-established manufacturing company...., Vanrath are supporting the recruitment of a Band 3 Cook/ Baker for a large public sector company within the Ballymena area on a temp basis. What's in it for you? 36 hours per week Term-Time (38 weeks per year) 23 days AL, additional 7 days after 5 years On site parking..., Are you looking for a rewarding career in finance within a dynamic organisation that values innovation, teamwork, and excellence? We are seeking a skilled Support Accountant to join a forward-thinking team focused on maintaining financial integrity and supporting strategic...
Requirements
- A third-level qualification in Computer Science, Information Technology, or a related discipline is preferred.
- 4 years Equivalent experience in supporting, implementing, and managing IT services.
- Incident logging & resolve
- Troubleshooting users IT issues.
- End user IT support.
- Hands on experience using and administering Active Directory, Office 365, desktop applications
- Proven experience in network administration, configuration and securing network environments.
- Demonstrates an analytical approach to problem solving.
- Communicates fluently orally and in writing in English.
- MS Windows 10/11
- Wired & wireless network troubleshooting.
- MS Teams
- MS Office, The Opportunity - I.T Graduate Scheme Start Date - September 2026, typically for 18 months Starting salary - £28,000-£30,000 Minimum Entry Criteria - You'll need to be near to, or have completed, an appropriate bachelor's or master's degree in computer science / IT and... © 2026, Jobsora.com
Benefits & conditions
- Life Insurance
- Medicash scheme
- Discount with local businesses e.g. Galgorm Spa Resort and McAtamney's.
- Free car parking
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About the company
Muse Group
Muse Group empowers music makers. We create the world’s most popular content, apps and platforms for playing, recording and composing music.
Through our expansive music catalogs, educational expertise, innovative learning tools and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day.
The Muse community is now over 400 million strong. And we’re just getting started.
Our future vision is of a world with over a billion music makers — and we have a drive to expand our influence into other creative spaces too.
What do we make?
We make essential resources for all kinds of creatives, from performers to podcasters. Learn more about the leading Muse Group products here.
Who are we?
Muse Group began life as Ultimate Guitar, the largest online global community of musicians. Eugeny Naidenov founded Ultimate Guitar in 1998, with a dream to make it easy for guitarists to play songs by Guns ‘N’ Roses and his other favorite rockers. From there, the site grew from a plucky, tab-sharing trailblazer into a global leader of online music publishing.
In 2017, Ultimate Guitar acquired MuseScore, expanding its reach into sheet music. Muse Group has only continued to grow from there — and now includes Audacity, StaffPad and many more.
In 2023, Muse Group acquired Hal Leonard, the legendary global sheet music publishers, adding an unparalleled music catalog and educational expertise to the team.
Today, we are an international, visionary team of creatives, music lovers and audio obsessives, developing products we could not live without.