Data Operations Manager

At Vitality, data isn't just numbers, it's the engine that powers our strategy, drives our Journey model and enables smarter, faster decisions across the business. We rely on quick, accurate and accessible data to fuel insights, support our operational teams and continuously improve how we work. As we scale our data platforms and increase the demand for reliable, automated data flows, we're now expanding our leadership capability, which is why we're hiring a Data Operations Manager to help take our data delivery to the next level.

The Data Engineering function plays a pivotal role in bringing together cutting-edge technology, strong processes, skilled people and clear principles to enable seamless, automated data orchestration across the organisation.

Key Actions

• Develop and manage data pipelines to support data integration, data processing, and data management
• Offer technical leadership and mentorship of DataOps within the Data Engineering team
• Lead development teams to ensure data operations run smoothly and delivery is to plan
• Establish scalable, efficient, and automated processes for large scale deployments (including machine learning solutions)
• Manage, monitor, and troubleshoot machine learning infrastructure
• Develop and maintain relationships with stakeholders to understand their data needs and provide appropriate data solutions
• Identify and implement new data technologies and tools to improve data operations and increase efficiency
• Ensure best practice adopted and followed in relation to build, release and deployment activities
• Monitor data operations to ensure their completeness, and consistency across different environments and processes
• Ensure environments are usable, consistent and compliant amidst an environment of rapid change and growth
• Ensure data operations comply with regulatory requirements and industry standards
• Provide regular reports on data operations and performance to senior management and stakeholders.
• Work with stakeholders to identify key performance indicators (KPIs) and metrics

• Prince 2, APM Certification or Agile equivalent
• Minimum of 5 years of experience in data operations, data management, or related field
• Confidence in delivering both Business and Technology Change Initiatives
• Experience working with Exec level Stakeholders and Sponsors
• Demonstrable experience working within a complex matrix management environment
• Experience in managing teams of Data Analysts, Data Engineers, and QA analysts both on and offshore in waterfall and agile disciplines, If you enjoy day-to-day interactions with others, are passionate about delivering exceptional service, and are ready for a challenge, we'd love to hear from you.

• A pension of up to 12%- We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance - With its own set of rewards and benefits
• Life Assurance - Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

• Help you to be the healthiest you've ever been
• Create an environment that embraces you as you are and enables you to be your best self
• Give you flexibility on how, where and when you work
• Help you advance your career by playing you to your strengths
• Give you a voice to help our business grow and make Vitality a great place to be
• Give you the space to try, fail and learn
• Provide a healthy balance of challenge and support
• Recognise and reward you with a competitive salary and amazing benefits
• Be there for you when you need us

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy., We have a raft of measures in place to support their physical, mental, financial, and social wellbeing, and we also offer a comprehensive, generous benefits package. As well as a highly competitive pay package, you'll enjoy:

• Bonus Schemes -A bonus that regularly rewards you for your performance
• Hybrid working - Balance working from home with office collaboration
• 25 days' holiday plus bank holidays - You can also buy more annual leave or sell unused days
• A generous parental leave policy
• Private medical insurance - Benefit from best in class award-winning medical cover with its own set of rewards & benefits
• A pension of up to 12% - We will match your contributions up to 6% of your salary
• Life Assurance - Of four times your salary

We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. We're successful because we attract, develop, and retain the best people - and because we care. Diversity & Inclusion At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives., Join Vitality - Build a career that makes a difference We are a new generation insurer disrupting the insure-tech market. Our ability to design and deliver cutting-edge technology solutions with speed and agility is central to our success and future growth. Our mission is simple yet powerful: to make people healthier and enhance their lives. We're committed to supporting your wellbeing, embracing individuality, and unlocking the full potential of our people. Be Yourself in an Inclusive Workplace Diversity and inclusion are at the heart of who we are. We celebrate what makes each of us unique and believe that our differences make us stronger. As proud signatories of the Women in Finance Charter and the Race at Work Charter, we're actively working to create a more equitable workplace. We've made real progress: * We consistently meet our target of 60% female appointments to higher-paying roles, helping to boost gender representation at senior levels. * Since 2018, we've reduced our gender pay gap by over 10%, thanks to a wide range of impactful initiatives. * Our gender and ethnicity pay gaps remain well below industry averages. At Vitality, you'll find a place where you can thrive, be yourself, and make a meaningful impact - every day., We're proud to shout out about the partnerships we've built with local schools, colleges and universities, with a keen focus to enhance our early career opportunities in the world of technology. We have some amazing interns on placement this year and following our pilot last year, where we were privileged to be able to offer two thirds of our interns a permanent role at Vitality. We're hoping that our current cohort of interns will also be the colleagues of our future. We are now expanding our early career opportunities to work with local schools to deliver engaging work placements, introducing the next generation to the tech world and to affirm that it's a career for all. Embrace Diversity: We are committed to embracing diversity with a business-wide network of diversity and inclusion champions and forums for women, LGBTQ+ and ethnic minority employees. Engage in Activities: There's always something exciting happening at Vitality! Join our walking club, virtual book club, or participate in mindfulness or yoga sessions. Champion Causes: Volunteer as a mental health champion, a diversity and inclusion champion, or a green champion.