Digital Solutions Design & Adoption Manager

• 5+ years in professional services (ideally legal) in technology adoption, change, enablement, or product management roles.
• Proven experience leading technology adoption and business change initiatives, including stakeholder engagement at all levels.
• Understanding and practical use of Microsoft 365, along with basic knowledge of Power Automate, Power BI, and other Power Platform tools.
• Experience of AI-powered tools such as ChatGPT, Microsoft 365 Copilot, or similar Generate AI technologies.

Digital Solutions Design Manager - London (Hybrid - 2 days onsite) - £60,000 - £68,500 Meraki Talent are delighted to be engaged on a Digital Solutions Design & Adoption Manager role for a market leading and well known, reputable legal firm based in London and has offices around the world. The company is constantly looking to expand and to do that, innovation within its technology function is critical. They are driven by emerging technologies such as generative AI and always embrace new and better ways of working. You will work across all business areas to help maximise the value of digital tools and platforms, such as Microsoft 365, Copilot, AI-powered solutions, and other firmwide technologies. You will partner with teams to understand how they work today, shape adoption strategies, run targeted enablement sessions, support product rollouts, and help embed technology into everyday workflows. You'll also be responsible for reviewing business processes, identifying opportunities for improvement, and building practical solutions that enhance efficiency, collaboration, and user experience across the firm including building solutions to streamline and enhance workflows using low-code/no-code tools such as AI Agents and Power Platform apps (including Power Automate and Power BI).