EFX Trading Application Support
People First
Charing Cross, United Kingdom
9 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English, Japanese Compensation
£ 60KJob location
Charing Cross, United Kingdom
Tech stack
Microsoft Word
Application Performance Management
Unix
SQL Databases
Job description
- Provide real-time production support for FX trading applications, handling incident resolution, root-cause analysis, and swift service restoration.
- Monitor application performance, run start-of-day checks, maintain system health, and support change and release cycles.
- Serve as a key liaison between traders, IT teams, and global stakeholders to ensure business continuity and regulatory compliance.
Requirements
- Japanese language skills (spoken and written) to coordinate effectively with Tokyo-based counterparts.
- Strong technical background in application support, including SQL, Unix, and knowledge of e-trading workflows or financial markets.
- Proven ability to troubleshoot complex issues in live trading environments, with clear communication and stakeholder-management skills.
