Housing Technical Support

This role provides specialist support for the NEC Housing Management System, ensuring it operates effectively and meets the needs of housing service users. The postholder manages system configuration, upgrades, testing, reporting, data integrity, and user support, while liaising with ICT teams and external suppliers to resolve issues and improve functionality.

The role contributes to continuous service improvement, supports business change initiatives, and promotes best practice in data management and system use across the council. It also assists with system training, documentation, performance monitoring, and compliance with audit and governance requirements, helping to maximise the value and efficiency of housing technology services.

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .