IT System Specialist

• Provide ongoing technical support to staff.
• Provide troubleshooting and problem-solving services for staff concerning hardware and software
• Network administration experience with an emphasis on Microsoft Windows 11, Microsoft Exchange online and Microsoft Office suite.
• Ensure that the LAN is running smoothly and efficiently.
• Proactively advise management on software and hardware needs.
• Purchase, install and maintain software on all computers.
• Administer data back-up system, restore as required.
• Design and administer virus protection procedures.
• Communicate all product procurement requirements to the Procurement officer
• Obtain technical support from vendors as required in a coordinated effort with the procurement office
• Collaborate with senior engineers to implement solutions and upgrades.
• Support in monitoring system performance and security measures.
• Document technical processes and procedures.

Do you have experience in Windows?, * 2 years of systems administration experience

• A degree on Information technology or similar degree.
• MS Products: Office, Project, Visio…etc
• Basic Knowledge of Microsoft server 2016/2019/2022
• Windows 11 Administration
• Basic Knowledge of the following protocols and technologies: DNS, DHCP, Backups, VPN, Firewalls, FTP Server
• Azure Cloud computing basic knowledge
• Exchange Online intermediate knowledge
• Troubleshooting skills and hands-on experience with various Operating Systems
• Basic Knowledge of virtualization, Hyper-V, VMWare or equivalent
• professional certification, Microsoft Certified Systems Administrator (MCSE) is an added value
• Basic Familiarity with Active Directory, Office 365 administration, Intune, GPO, Email Protection