Change Manager

prosource.it is looking for experienced Change Managers to join our growing team. These full-time, remote roles offer the opportunity to support major transformation programmes across our large-enterprise client base while being part of a people-focused, collaborative technology services organisation.

As a Change Manager at prosource.it, you'll work directly with our clients to support end-user-impacting change, helping organisations successfully adopt new technologies and ways of working. You'll be central to ensuring that change is communicated clearly, understood by stakeholders, and embedded effectively across complex environments. If you thrive in fast-paced settings, enjoy working with diverse teams, and are passionate about helping people navigate change, we'd love to hear from you.

What you'll do

Change Strategy & Approach

• Develop tailored change management strategies for large-scale transformation and digital workplace initiatives
• Review existing change plans, providing expert guidance on improvements and best-practice approaches
• Apply recognised change frameworks and support Agile and iterative delivery environments
• Contribute to and develop change networks and champions within client organisations

Planning & Implementation

• Create comprehensive change, engagement and communication plans aligned with project milestones
• Support project teams throughout the change lifecycle, identifying risks early and ensuring readiness
• Ensure change activities are fully integrated into broader programme delivery schedules

Impact Assessment & Readiness

• Identify impacted user groups and assess the level and nature of organisational change
• Work with internal and client stakeholders to articulate impacts and develop appropriate adoption tactics
• Monitor user sentiment, readiness and feedback to guide continuous improvement

Engagement & Communications

• Produce clear, engaging, user-focused communications that support awareness, understanding and adoption
• Deliver multi-channel content (e.g., Teams, SharePoint, email, intranet) tailored to diverse audiences
• Ensure messaging is consistent, accessible, and aligned with programme objectives

Feedback & Insights

• Design and run surveys and feedback loops to measure stakeholder sentiment and readiness
• Provide analysis and actionable insights to prosource.it leadership and client teams

Stakeholder Management

• Build strong, trusted relationships with senior stakeholders across client organisations
• Collaborate with SMEs, delivery teams, product owners and change champions to support successful outcomes

• Proven experience delivering change within large enterprise environments, ideally involving digital workplace, security or end-user technology transformation
• Strong understanding and application of structured change methodologies (e.g. ADKAR/Prosci, Agile change)
• Excellent communication and content-creation skills, with the ability to simplify complex messages
• Confidence working in fast-paced, ambiguous settings with multiple stakeholders and priorities
• Experience working across matrixed and geographically dispersed teams
• Degree in a relevant discipline (Business, IT, Communications, etc.) preferred

For employees, we're committed to recognising and rewarding hard work. Our competitive salary and benefits package includes; Company Pension Scheme, Private Medical & Dental Insurance, Group Income Protection, Group Life Assurance, Cycle to Work and Electric Car Salary Sacrifice Scheme. We also invest in your development. If you choose to self-study in your own time, we'll fund your study materials and exam fees - and once you pass, you'll receive an incentive bonus.