Exit Operations Design Lead OR SME

We are seeking a seasoned Exits Operations Design Expert with extensive experience in designing setting up and managing Central Exit Utilities within large complex global banking environments The ideal candidate will bring deep operational expertise strong understanding of global banking controls and handson experience driving people process and technology led transformation across the employee exit lifecycle This role is critical in ensuring that exit processes are controlled compliant efficient and aligned to global policy and regulatory expectations. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your Role:

• Design set up and run a Central Exits Utility aligned with Clients global operating model ensuring consistency and control across regions and business units
• Lead end to end Exit Operations covering voluntary involuntary retirement internal mobility exits and complex offboarding scenarios
• Develop and implement process frameworks SLAs and governance models for exit operations in alignment with HR Risk Legal Compliance and Technology teams
• Drive standardization and centralization of exit processes across global locations ensuring efficiency scalability and regulatory compliance
• Partner with technology teams to enable workflow automation exit checklists control dashboards and integration with HR systems Workday experience preferred
• Ensure risk mitigation and control adherence across all offboarding touchpoints including access deprovisioning asset returns payroll adjustments and regulatory notifications
• Manage operational metrics KPIs and reporting frameworks to measure service delivery control effectiveness and process health
• Lead remediation activities for audit findings operational incidents and regulatory actions related to exit processes
• Support transformation initiatives such as process optimization digitalisation and global hub strategy execution
• Provide SME advisory to senior leadership on exit processes policy design control enhancements and change impacts

Do you have experience in Workday?, * Good years of experience in Exit Operations HR Service Delivery or Workforce Operations within large universal or global banks

• Proven expertise in building and managing centralised exit offboarding utilities at scale
• Strong knowledge of risk control audit HR policy and regulatory requirements related to employee offboarding
• Handson experience with operational process design workflow automation and transitioning decentralised processes into a centralized utility
• Deep cross functional understanding of HR processes eg HR Ops Access Management IT Asset Mgmt Payroll Compliance Third party vendors
• Strong stakeholder management experience across HR Operations Risk Legal Security IT Finance and senior leadership
• Experience in global service hub models shared services or captive operations
• Proficiency in working with tools like Workday ServiceNow Control Dashboards and other HR Ops systems
• Excellent problem solving analytical and communication skills.

Capgemini ist einer der weltweit führenden Anbieter von Management- und IT-Beratung, Technologie-Services und Digitaler Transformation. Als ein Wegbereiter für Innovation unterstützt das Unternehmen seine Kunden bei deren komplexen Herausforderungen rund um Cloud, Digital und Plattformen.